Hi everyone, it's been a couple years since I've spent much time with Canons, but I had a dead HDD in one and I'm having trouble getting the new one to work.
Originally I had an E602-001 code, which was temporarily resolved by performing HDD check and reloading system software. The code eventually returned, and I could not get it to clear again.
I've tried replacing the HDD with a good used unit(not from a Canon), a brand-new 20GB purchased locally, and the actual Canon part(FK2-4907-000). I have the latest system software downloaded from Canon(USenv4003), and the Service Support Tool recognizes that a new HDD has been installed & asks if I want to initialize it. However, regardless of which drive I've installed, I receive an error message with E240 in the top-right corner of the popup box.
Am I missing a step, or is there something else wrong???
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