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  1. #1
    Service Manager 10,000+ Posts
    Software Tech Tips_imageRUNNER ADVANCE Color Series

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    Thumbs up Software Tech Tips_imageRUNNER ADVANCE Color Series

    Software Tech Tips_
    imageRUNNER ADVANCE Color Series

    Symptom: Cannot set default settings on the imageRUNNER
    ADVANCE for Mailbox Settings problem, which may in fact
    be file related only
    .
    Solution: To change the default mailbox settings on the
    imageRUNNER ADVANCE use the following steps. In this
    example we'll change the default “Select Color” to Black (B/W):
    1. Select "Access Stored Files".
    2. Select "Mailbox".
    3. Select the document you wish to print and press "Print" button.
    4. Select “Black” for color.
    5. While you are still on the screen in Step 3, go to
    “Settings/Registration > Function > Store/Access
    Files > Common Settings > Access Stored File Settings”.
    6. Select "Change Default Settings" and register the default setting.
    7. Select “OK”.
    All jobs from this point will print Black (B/W)
    as default from the Mailbox.


    imageRUNNER ADVANCE Desktop Communicator
    (imageRUNNER ADVANCE Essentials)


    Symptom:
    Cannot log in to imageRUNNER ADVANCE
    Desktop Communicator.

    What is the default password?
    How can I change it?

    Solution:
    The imageRUNNER ADVANCE Desktop Communicator
    is a MEAP application which retrieves Fax Address Book
    Addresses from an imageRUNNER ADVANCE device into the
    imageRUNNER ADVANCE Desktop application.
    The default password is set to "DtComm7654321". Canon
    recommends the System Administrator to change the password
    immediately after starting the imageRUNNER ADVANCE
    Desktop Communicator.
    The System Administrator can change the default password
    by logging into the URL from the browser.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #2
    Senior Tech 250+ Posts montana's Avatar
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    good job mr teckat...thanks for good information&tips

  3. #3
    East Coast Imaging 2,500+ Posts
    Software Tech Tips_imageRUNNER ADVANCE Color Series

    SCREWTAPE's Avatar
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    Quote Originally Posted by teckat View Post

    Symptom: Cannot log in to imageRUNNER ADVANCE
    Desktop Communicator.
    What is the default password?
    How can I change it?


    To add to teckats tip. If the default password as been change and another one has been set and forgotten.
    Another way to reset, is to flash the machine and reset password. Do it with the usb stick, done in five mintues.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  4. #4
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    To add to this discussion,,,

    To add to this discussion, you should inform your operator who may be inclined to change the password, that they should inform you as to what that new password is. You have a legitimate need for that information! You can place that info in your service information so that it can be accessed later when the inevitable problems occur, and no seems to remember what the password was change to....

    I love the password blowout from the USB stick, one of our guys in training changed & forgot it, first practical use of that great utility!

  5. #5
    Service Manager 10,000+ Posts
    Software Tech Tips_imageRUNNER ADVANCE Color Series

    teckat's Avatar
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    Great added on Points
    HatTip_2.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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