Page 1 of 4 1234 LastLast
Results 1 to 10 of 35

Thread: Canon lms error

  1. #1
    Junior Member Kuborlor's Avatar
    Join Date
    Aug 2010
    Location
    Accra
    Posts
    8
    Rep Power
    0

    Canon lms error

    Hello...i purchased a UFR II Printer Kit S1 to activate the Network Printing on my IR3025, however when i go to the canon LMS Website to enter the lincense access number/device serial number, i get the following message....

    "The specified [Device Serial Number] cannot be used for the purchased option product

    I have tried the Lincense Assess Nuber/serial number over and over again but still get the same message.
    Please what could be the problem? - THANKS


  2. #2
    East Coast Imaging 2,500+ Posts
    Canon lms error

    SCREWTAPE's Avatar
    Join Date
    Jan 2009
    Location
    New York City
    Posts
    3,402
    Rep Power
    57
    Go back to where purchased this kit. Its not going to work

    Do you have the certificate or just the activation code.

    You can also speak to Canon Sales & Marketing for more information.

    Attached Images Attached Images
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  3. #3
    Service Manager 10,000+ Posts
    Canon lms error

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,153
    Rep Power
    213
    Quote Originally Posted by Kuborlor View Post
    Hello...i purchased a UFR II Printer Kit S1 to activate the Network Printing on my IR3025, however when i go to the canon LMS Website to enter the lincense access number/device serial number, i get the following message....

    "The specified [Device Serial Number] cannot be used for the purchased option product

    I have tried the Lincense Assess Nuber/serial number over and over again but still get the same message.
    Please what could be the problem? - THANKS

    iR3045/3035/3030/3025


    On The iR3025 / The UFR II/PCL Printer Kit-S1/
    does not require LMS Activation
    • Optional controller enables networked printing with support for UFR II
    and PCL 5e/6 page description languages

    options that need LMS highlighted in RED below

    Print Controller Options
    1. UFR II/PCL Printer Kit-S1
    • Optional controller enables networked printing with support for UFR II
    and PCL 5e/6 page description languages

    2. PS Printer Kit- S1
    • Supports emulated PostScript 3 page description language
    • Requires the UFRII/PCL Printer Kit-S1

    3. Web Access Software-F1
    • Allows the user to view internet and intranet sites directly from the
    device control panel (Requires the iR 256MB Expansion RAM to display
    web flash content)
    • Users can download and print web pages and PDF files (Requires the
    UFR II/PCL Printer Kit-S1 for printing functions. Add the PS Printer Kit-
    S1 if printing PDF files.)
    • LMS Activated

    4. Secure Watermark-A1
    • Enables users to embed hidden text in the background of copies/prints
    • Embedded text will appear when copies of the document are made
    • LMS Activated

    5. Encrypted Secured Print Software-C1
    • Enables users to encrypt print data sent from a computer over the
    network, using the Secured Print function
    • Print data is decrypted at the device
    • Enables users to strengthen the security of print data
    • Requires UFR II/PCL Printer Kit-S1
    • LMS Activated

    6. Barcode Printing Kit-A1
    • Provides the ability to print barcodes in SAP R3 environments
    • Requires the UFR II /PCL Printer Kit-S1
    • LMS Activated

    F. Fax Options
    1. Super G3 Fax Board-Q1
    • Provides a connection for one telephone line to enable traditional faxing
    capabilities
    • Cannot be installed with the Super G3 Multi-line Fax Board-D1

    2. Super G3 Multi- Line Fax Board-D1
    • Enables users to use two lines simultaneously to send and receive fax
    documents
    • Cannot be installed with the Super G3 Fax Board-Q1

    G. Universal Send Options
    1. Universal Send Kit-G1
    • Enables scan to e-mail, I-fax, User Inbox, and File Server
    • Enables send feature which allows the device to serve as the central
    document communication hub of any small to mid sized office
    environment
    • LMS Activated

    2. Universal Send Searchable PDF Kit-A1
    • Option for Universal Send Kit-G1
    • Enables the device to send PDF documents in Searchable PDF mode
    • Was available previously but now included on a separate kit
    • LMS Activated

    3. Universal Send PDF Security Feature Set-A1

    • Option for Universal Send Kit-G1
    • Enables the user to create Encrypted PDF documents
    • Digital Device Signature mode uses the device signature certificate and
    key pair inside the machine to add a digital signature to a PDF
    document
    • LMS Activated

    4. Digital User Signature PDF Kit-A1

    • Enables the user to identify which user signed a PDF document
    enabling document authentication
    • Works when the user is signed on using SSO or SDL
    • LMS Activated

    H. Send and Print Packages
    1. Universal Send & UFR II/PCL Print Package-B1
    • Combines UFR II, PCL 5e/6 printing and Universal Send in one
    package
    • Cannot be installed with the UFR II/PCL printer Kit-S1 or Universal
    Send Kit-G1

    2. Universal Send & Multi-PDL Print Package-B1

    • Combines UFR II, PCL 5e/6, PS Printing and Universal Send in one
    package
    • Cannot be installed with UFR II/PCL Printer Kit-S1, PS-Printer Kit-S1 or
    Universal Send Kit-G1

    I. Other System Options
    1. Workflow Composer
    • Provides the ability to turn complex multi-step job tasks into simple onetouch
    operation
    • Workflow Composer allows users to register one key that encompasses
    the scan, edit/merge, print, and send settings necessary to perform a
    specific task or workflow. Once registered, this key can then be used for
    future operation of the same workflow.
    • LMS Activated

    2. USB Application Interface Board-G1
    • Requires the Expansion Bus Board-C1 for installation
    • Used as an accessory connection to connect accessories such as a
    mouse, keyboard, etc. for use with a MEAP Application

    3. Expansion Bus Board-C1

    • Required to install the USB Application Interface Board-G1

    J. Security & Accessibility
    1. HDD Data Encryption Kit-B4
    • Encrypts image data before writing to the HDD
    • Provides protection for both temporary and permanent data
    • Equipped with Canon MFP Security Chip 1.00 which is Common
    Criteria Certified

    2. HDD Data Erase Kit-A1
    • Temporary data will be overwritten and erased immediately after job
    completion and permanent data such as mail box data will be
    overwritten and erased after it is deleted
    • Offers three erasure methods depending on sensitivity of documents
    (Null Once, Random Once and Random 3 times)

    3. Braille Label Kit-A1
    • Provides easier access for visually impaired users
    • Conform to ADA Section 508 Requirements

    4. ADF Access Handle-A1

    • Helps users to open the Document Feeder to allow for easier access for
    seated users
    • Helps meet ADA Section 508 standards

    5. Voice Operation Kit-A1

    • Enables users to set various functions of the machine using their voice
    • 3 modes which includes Voice Guide & Recognition Mode, Voice Guide
    Mode and Recognition Mode
    • Requires the iR 256 MB Expansion RAM-B1
    • Cannot be installed with Card Reader-C1
    • Cannot be installed with Document Tray-J1

    6. Remote Operator’s Software Kit-A2
    • Remote access utility that mirrors the device control panel functionality
    on a personal com


    Last edited by teckat; 09-05-2010 at 10:57 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Junior Member Kuborlor's Avatar
    Join Date
    Aug 2010
    Location
    Accra
    Posts
    8
    Rep Power
    0
    HI[IMG]file:///C:/DOCUME%7E1/user21/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG] SCREW....I have the certificate, but do you have any idea why i am getting this error message?


    Quote Originally Posted by SCREWTAPE View Post
    Go back to where purchased this kit. Its not going to work

    Do you have the certificate or just the activation code.

    You can also speak to Canon Sales & Marketing for more information.



  5. #5
    Junior Member Kuborlor's Avatar
    Join Date
    Aug 2010
    Location
    Accra
    Posts
    8
    Rep Power
    0
    Quote Originally Posted by teckat View Post

    ir3045/3035/3030/3025


    on the ir3025 / the ufr ii/pcl printer kit-s1/
    does not require lms activation
    • optional controller enables networked printing with support for ufr ii
    and pcl 5e/6 page description languages

    options that need lms highlighted in red below

    print controller options
    1. Ufr ii/pcl printer kit-s1
    • optional controller enables networked printing with support for ufr ii
    and pcl 5e/6 page description languages

    2. Ps printer kit- s1
    • supports emulated postscript 3 page description language
    • requires the ufrii/pcl printer kit-s1

    3. Web access software-f1
    • allows the user to view internet and intranet sites directly from the
    device control panel (requires the ir 256mb expansion ram to display
    web flash content)
    • users can download and print web pages and pdf files (requires the
    ufr ii/pcl printer kit-s1 for printing functions. Add the ps printer kit-
    s1 if printing pdf files.)
    • lms activated

    4. Secure watermark-a1
    • enables users to embed hidden text in the background of copies/prints
    • embedded text will appear when copies of the document are made
    • lms activated

    5. Encrypted secured print software-c1
    • enables users to encrypt print data sent from a computer over the
    network, using the secured print function
    • print data is decrypted at the device
    • enables users to strengthen the security of print data
    • requires ufr ii/pcl printer kit-s1
    • lms activated

    6. Barcode printing kit-a1
    • provides the ability to print barcodes in sap r3 environments
    • requires the ufr ii /pcl printer kit-s1
    • lms activated

    f. Fax options
    1. Super g3 fax board-q1
    • provides a connection for one telephone line to enable traditional faxing
    capabilities
    • cannot be installed with the super g3 multi-line fax board-d1

    2. Super g3 multi- line fax board-d1
    • enables users to use two lines simultaneously to send and receive fax
    documents
    • cannot be installed with the super g3 fax board-q1

    g. Universal send options
    1. Universal send kit-g1
    • enables scan to e-mail, i-fax, user inbox, and file server
    • enables send feature which allows the device to serve as the central
    document communication hub of any small to mid sized office
    environment
    • lms activated

    2. Universal send searchable pdf kit-a1
    • option for universal send kit-g1
    • enables the device to send pdf documents in searchable pdf mode
    • was available previously but now included on a separate kit
    • lms activated

    3. Universal send pdf security feature set-a1

    • option for universal send kit-g1
    • enables the user to create encrypted pdf documents
    • digital device signature mode uses the device signature certificate and
    key pair inside the machine to add a digital signature to a pdf
    document
    • lms activated

    4. Digital user signature pdf kit-a1

    • enables the user to identify which user signed a pdf document
    enabling document authentication
    • works when the user is signed on using sso or sdl
    • lms activated

    h. Send and print packages
    1. Universal send & ufr ii/pcl print package-b1
    • combines ufr ii, pcl 5e/6 printing and universal send in one
    package
    • cannot be installed with the ufr ii/pcl printer kit-s1 or universal
    send kit-g1

    2. Universal send & multi-pdl print package-b1

    • combines ufr ii, pcl 5e/6, ps printing and universal send in one
    package
    • cannot be installed with ufr ii/pcl printer kit-s1, ps-printer kit-s1 or
    universal send kit-g1

    i. Other system options
    1. Workflow composer
    • provides the ability to turn complex multi-step job tasks into simple onetouch
    operation
    • workflow composer allows users to register one key that encompasses
    the scan, edit/merge, print, and send settings necessary to perform a
    specific task or workflow. Once registered, this key can then be used for
    future operation of the same workflow.
    • lms activated

    2. Usb application interface board-g1
    • requires the expansion bus board-c1 for installation
    • used as an accessory connection to connect accessories such as a
    mouse, keyboard, etc. For use with a meap application

    3. Expansion bus board-c1

    • required to install the usb application interface board-g1

    j. Security & accessibility
    1. Hdd data encryption kit-b4
    • encrypts image data before writing to the hdd
    • provides protection for both temporary and permanent data
    • equipped with canon mfp security chip 1.00 which is common
    criteria certified

    2. Hdd data erase kit-a1
    • temporary data will be overwritten and erased immediately after job
    completion and permanent data such as mail box data will be
    overwritten and erased after it is deleted
    • offers three erasure methods depending on sensitivity of documents
    (null once, random once and random 3 times)

    3. Braille label kit-a1
    • provides easier access for visually impaired users
    • conform to ada section 508 requirements

    4. Adf access handle-a1

    • helps users to open the document feeder to allow for easier access for
    seated users
    • helps meet ada section 508 standards

    5. Voice operation kit-a1

    • enables users to set various functions of the machine using their voice
    • 3 modes which includes voice guide & recognition mode, voice guide
    mode and recognition mode
    • requires the ir 256 mb expansion ram-b1
    • cannot be installed with card reader-c1
    • cannot be installed with document tray-j1

    6. Remote operator’s software kit-a2
    • remote access utility that mirrors the device control panel functionality
    on a personal com
    hello teckat...so what do i need to do to enable the print network print function on the ir3025....when i try to print the machine detects the print command and logs it in print job but nothing comes out. Is there something i should be doing in service mode? Thanks!


  6. #6
    Service Manager 10,000+ Posts
    Canon lms error

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,153
    Rep Power
    213
    did u install the UFR II print driver from Canon web site.
    search in link below

    iR3025


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    East Coast Imaging 2,500+ Posts
    Canon lms error

    SCREWTAPE's Avatar
    Join Date
    Jan 2009
    Location
    New York City
    Posts
    3,402
    Rep Power
    57
    I remember installing one these a while back. And yes, I don't remember having to activate any printing options. I believe it was standard.

    Why don't attach a image of that certificate so that we can see.

    As Teckat suggested. Set up the print driver.

    There is no way your gonna get around this.

    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  8. #8
    Service Manager 10,000+ Posts
    Canon lms error

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,153
    Rep Power
    213
    SCREWTAPE>

    That UFR II/PCL Printer Kit-S1 may have a certificate that is needed on other models that require LMS Actavation


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    East Coast Imaging 2,500+ Posts
    Canon lms error

    SCREWTAPE's Avatar
    Join Date
    Jan 2009
    Location
    New York City
    Posts
    3,402
    Rep Power
    57
    That's true.

    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  10. #10
    Junior Member Kuborlor's Avatar
    Join Date
    Aug 2010
    Location
    Accra
    Posts
    8
    Rep Power
    0
    Thank you very much gentlemen....i am currently downloading the UFRII Drivers, will let you know how it goes.




Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here