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  1. #21
    Field Supervisor 500+ Posts
    Ir4570 fax line a cannot work???

    Herrmann's Avatar
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    ok, lets begin with the basics... first at all make sure, that the two analog lines are working correctly by attaching a phone to it. (i have an old headset from a canon fax 170 with me, comes very handy to check lines ) , if that is done and all works fine, connect the fax module with only a 2 wire cable to the jack, to make sure, that no failure in the jack connections is the reason for malfunctioning. What happens?
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

  2. #22
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by teckat View Post
    Like i said before/ not all LINE 2's have a dial tone

    All Fax Capable imageRUNNER Models
    Entering a Default Line for Use with a Dual Line Kit.





    Please be aware that this information refers to all imageRUNNER Models with the exception of the imageRUNNER ADVANCE



    When you have an imageRUNNER device with a Dual Line Fax Board, you may need to change the default TX Line priority from Line 1 to Line 2. You may also choose to prohibit transmissions on one of the lines. The selections are for Line 1 and Line 2 "TX Priority" or "TX Prohibit".

    Here is what you will see on the LCD as you make these selections.











    I CAN,T SEE YOUR IMAGES...
    HOW CANI SET IT???
    AND I SEE OR SERCHING ALSO IN COMMUNICATIONS SETTINGS>The selections are for Line 1 and Line 2 "TX Priority" or "TX Prohibit".????
    THERE IS NO DISPLAY LINE PRIORIIES????

  3. #23
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by teckat View Post
    Did u Check those FAX TYPE settings for your Country, that i posted
    i check fax type in my mechine . that is display u.s.a.
    but i want change to india. cannot changed/edited.


    so cannot chaged to other country..
    so i set to you choose set fax>type >1.
    and you display the sssw settings in my screen displayes
    fax>type>1
    fax>sssw>sw30>01000000
    fax>ncu>dailtone >swo1>00000000. cannot edited these two settings..

    o.k. fax>ncu>dailtone sw01 items are all edited and it can be chaged also..
    i set to standard/usa settings.

    how cani edit /change..
    fax>ncu>2nd dialtone
    but 2nd dialtone diasplyes swo1>0000000.............this is also cannot edited.
    2nd dialtone sw01 item displyes are..
    001>4000
    002>3
    003>25
    004>5
    005>25
    006>0
    007>5
    008>5

    these are edted..


    so now what to do???

    how can chage/edited dialtone fax>sssw>sw30 settings 01000000 to 01100000

    how ????

  4. #24
    Service Manager 10,000+ Posts
    Ir4570 fax line a cannot work???

    teckat's Avatar
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    imageRUNNER devices that support a Dual Line Fax Kit. First, select the "Send Screen" and select "Send settings".
    FF.JPG
    Now select the "Line Selection" tab
    f1.JPG
    Here you will see 3 options. They are;
    FP.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #25
    Service Manager 10,000+ Posts
    Ir4570 fax line a cannot work???

    teckat's Avatar
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    Quote Originally Posted by SESHU View Post
    i check fax type in my mechine . that is display u.s.a.
    but i want change to india. cannot changed/edited.


    so cannot chaged to other country..
    so i set to you choose set fax>type >1.
    and you display the sssw settings in my screen displayes
    fax>type>1
    fax>sssw>sw30>01000000
    fax>ncu>dailtone >swo1>00000000. cannot edited these two settings..

    o.k. fax>ncu>dailtone sw01 items are all edited and it can be chaged also..
    i set to standard/usa settings.

    how cani edit /change..
    fax>ncu>2nd dialtone
    but 2nd dialtone diasplyes swo1>0000000.............this is also cannot edited.
    2nd dialtone sw01 item displyes are..
    001>4000
    002>3
    003>25
    004>5
    005>25
    006>0
    007>5
    008>5

    these are edted..


    so now what to do???

    how can chage/edited dialtone fax>sssw>sw30 settings 01000000 to 01100000

    how ????

    this is how u make settings under Fax Tab

    #1 SSSW: Service soft switches
    These switches are for error management, echo countermeasures, communication
    problem countermeasures, etc., and registrations and settings relating to basic fax functions.
    #2 MENU: Menu switch settings
    Registration and settings related to functions required upon installation, such as NL
    equalizer, output level, etc.
    #3 NUMERIC Param: Numeric parameter settings
    Used to enter numeric parameters.

    #4 NCU: (cannot be adjusted)
    This item is automatically set according to the settings made in #5 TYPE.
    #5 TYPE: Country settings
    When [STANDARD] is set as displayed, #4 NC data are set to conform to Japanese
    domestic communication standards.

    #7 PRINTER: Printer function settings
    Registration and setting of basic service functions for the printer, such as conditions
    for reducing reception images, etc.
    #8 CLEAR: Data initialization mode setting
    Initialises all data to initial settings.
    #9 TEST: Executes various types of tests.
    #10 REPORT: Outputs reports.


    fs.JPG
    nu.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #26
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by teckat View Post
    imageRUNNER devices that support a Dual Line Fax Kit. First, select the "Send Screen" and select "Send settings".
    FF.JPG
    Now select the "Line Selection" tab
    f1.JPG
    Here you will see 3 options. They are;
    FP.JPG
    my lcd screen in send >send settings>line selections???
    WHERE ??? there is no display line selection button.
    only in send>SEND SETTINGS>
    settings ending button direct.
    THEN HOW CAN I SELECT LINE SELECTION TAB????

  7. #27
    Service Manager 10,000+ Posts
    Ir4570 fax line a cannot work???

    teckat's Avatar
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    Quote Originally Posted by SESHU View Post
    my lcd screen in send >send settings>line selections???
    WHERE ??? there is no display line selection button.
    only in send>SEND SETTINGS>
    settings ending button direct.
    THEN HOW CAN I SELECT LINE SELECTION TAB????
    Did u set up or do u see the option for Dual Line Options-under Communications ????
    if u do not see
    Dual Line Options/your Dual Line Fax Modem is not seen as one/
    where did u get this Fax Modem from ???

    On the control panel
    u select>
    Additional Functions
    Communications
    Dual Line Options
    TX Line Selection
    next1.jpg
    next2.jpg
    next3.JPG
    next4.jpg
    When you have an imageRUNNER device with a Dual Line Fax Board, you may need to change the default TX Line priority from Line 1 to Line 2. You may also choose to prohibit transmissions on one of the lines. The selections are for Line 1 and Line 2 "TX Priority" or "TX Prohibit".

    In addition to setting these default values, you may also select a line priority in the "Send Settings" screen under the "Send" tab of the LCD.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #28
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by teckat View Post
    this is how u make settings under fax tab

    #1 sssw: Service soft switches
    these switches are for error management, echo countermeasures, communication
    problem countermeasures, etc., and registrations and settings relating to basic fax functions.
    #2 menu: Menu switch settings
    registration and settings related to functions required upon installation, such as nl
    equalizer, output level, etc.
    #3 numeric param: Numeric parameter settings
    used to enter numeric parameters.

    #4 ncu: (cannot be adjusted)
    this item is automatically set according to the settings made in #5 type.
    #5 type: Country settings
    when [standard] is set as displayed, #4 nc data are set to conform to japanese
    domestic communication standards.

    #7 printer: Printer function settings
    registration and setting of basic service functions for the printer, such as conditions
    for reducing reception images, etc.
    #8 clear: Data initialization mode setting
    initialises all data to initial settings.
    #9 test: Executes various types of tests.
    #10 report: Outputs reports.


    fs.JPG
    nu.JPG
    iam trying somany times..finally i can change.
    In fax>sssw >then i will go to sw30.. Then i can press sw30 . Its highlighted.
    I press values then changed.
    In my lcd screen sw30 values displayes 01000000.
    Then i changed to my contry asia settings 4.values entered in to 01100000 what you have said.
    Next fax>type > changed to asia
    bext fax>ncu>dial tone >swo1>values displayes 00000000.
    I changed values 00000000 to 01000001.
    next as well as follows 001 to 008 all values i changed you are showed in the image that values. I can entered.

    After these settings in send screen>fax> added r buuton.that's hide.

    I can do system power switch off and on again.
    After
    i check line b dail tone. Nothing happend??no dial tone /no response.
    No diffrent????



    So can i change the values as well as in fax>ncu>2nd dialtone..???

    Now what to do????

  9. #29
    Senior Tech 100+ Posts SESHU's Avatar
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    Quote Originally Posted by teckat View Post
    Did u set up or do u see the option for Dual Line Options-under Communications ????
    if u do not see
    Dual Line Options/your Dual Line Fax Modem is not seen as one/
    where did u get this Fax Modem from ???

    On the control panel
    u select>
    Additional Functions
    Communications
    Dual Line Options
    TX Line Selection
    next4.jpg
    When you have an imageRUNNER device with a Dual Line Fax Board, you may need to change the default TX Line priority from Line 1 to Line 2. You may also choose to prohibit transmissions on one of the lines. The selections are for Line 1 and Line 2 "TX Priority" or "TX Prohibit".

    In addition to setting these default values, you may also select a line priority in the "Send Settings" screen under the "Send" tab of the LCD.
    no.
    there is no display the line options under communication settings.

  10. #30
    Service Manager 10,000+ Posts
    Ir4570 fax line a cannot work???

    teckat's Avatar
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    if u do not see the Dual Line Options

    then u better check that your Fax Modem cable connection is in correct spot


    For the Dual-Line Fax Board, make sure the wire harness from the fax board to the Main Controller PCB is connected to J1005.

    make sure it is not in
    J1030

    INSTALL INFO
    Attachment 6401

    ANOTHER THING/IN SERVICE MODE -under COPIER > DISPLAY > VERSION , if u see

    PSTN=On Board Fax.

    u have a single fax

    imageRUNNER 2270 / 2870 / 3570 / 4570
    With a single line fax board installed in the machine, it is normal to see the fax version as PSTN=On Board Fax.
    If a dual line fax board is installed in the machine, a version number will be displayed.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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