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  1. #31
    Field Supervisor 500+ Posts smiley's Avatar
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    hi guys ive also experience this on 3200 but i have now the sulotion in level 2 of service mode go to adjust look for dens and try to adjust the toner supply of magenta make +5 and do some auto grad.lets see if still your magenta run out toner.
    there is no glory without sacrifice

  2. #32
    Service Manager 10,000+ Posts
    5151 : Missing magenta only when use/chose heavy paper.

    teckat's Avatar
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    Quote Originally Posted by smiley View Post
    hi guys ive also experience this on 3200 but i have now the sulotion in level 2 of service mode go to adjust look for dens and try to adjust the toner supply of magenta make +5 and do some auto grad.lets see if still your magenta run out toner.

    setting has nothing to do with Heavy Paper
    /

    + it causes over toning / & mismatch on colors gradation
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #33
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Now i'm curious what fixes it....

  4. #34
    Technician
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    Hi Again...
    Thanks for all tip/post....the mgt drm motor is on the way, and if it Not solve the problem....

    I`ll BE BACK ;-)

    Just still wondering, why there is no magenta image reduktion, when the motor fails = Slow down in speed !

  5. #35
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Its a stepper motor...it won't slow down unless told to(heavy). It runs at a constant speed or wont run at all

  6. #36
    Trusted Tech 50+ Posts macuk's Avatar
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    It is going to be the motor. Have had exactly the same problem and motor fixed it straight away.
    Well done Teckat.

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