Hi all
Our client has a Canon IRC2620 that the multipurpose tray will not detect A4R or SRA3! It recognises A4 and A3 fine. . .
I set the guides for one of the sizes above and on the screen, select A4R, the printer then gives me a message to say the guides don't match the size specified.
I have tried a new sensor for the guides but no different.
Fortunately there are 2 CLC3200 machines there too so I swapped over the MP tray/registration assy but the same thing happened!
The MP Tray/registration assy from the CLC3200 definately is working.
I just cant get the IC2620 to recognise the sizes mentioned above. . . .
Anybody have any ideas?
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