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  1. #11
    Senior Tech 100+ Posts Ikon Princess's Avatar
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    I think you should place a service call and maybe your tech can talk you through it.


  2. #12
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    To clarify things---------from the main copier ready screen hit the asterisk to the left of number pad, then release it and hold down the 2 and the 8 at the same time, then release them and hit asterisk. Boom- you are in service mode and can do the function - clr - err procedure. Good luck - hope that helps.

    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair

  3. #13
    Ricoh tech 100+ Posts


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    press user function key, then 2 and 8 together, then press user function key again, should get you into service mode. only do this when it has booted up to the error screen. user function key is the star in a head shape key. only goto tab mentioned earlier and clear as you can do more harm than good if you mess around with some settings. if error re occurs you will need a tech, as it is a fuser unit abnormality and will need parts.


  4. #14
    East Coast Imaging 2,500+ Posts


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    Jay.

    *Additional functions > 2&8 (At the same time) >*Additional funtions> Copier>function>clear>err>ok>reboot.

    You must be fast once the code pops up.

    Sometimes if you hit the reset button and try again it goes into service mode.

    Let me know how you feel about having a tech look at your machine.

    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  5. #15
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    Quote Originally Posted by collme View Post
    press user function key, then 2 and 8 together, then press user function key again, should get you into service mode. only do this when it has booted up to the error screen. user function key is the star in a head shape key. only goto tab mentioned earlier and clear as you can do more harm than good if you mess around with some settings. if error re occurs you will need a tech, as it is a fuser unit abnormality and will need parts.
    I thought it worthwhile to add extra emphasis to collme's warning to only go to the tabs and settings mentioned to clear your error. Don't change or clear other stuff in service mode-----

    PS Did you get that manual? here's a link http://www.smpcshop.com/iR-C3200-iR-...20-p-1779.html to one of many sites you can buy it from. Don't let the model # throw you...It's the same model you have.

    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair

  6. #16
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    Quote Originally Posted by Jay Jonach View Post
    Thanks for the help...not getting very far..
    Maybe its how I am doing it. I turn on unit, after two loading screans I get the errow screen. I push *28* and nothing happens. Please clarify.
    In the mean time I will try to get service manual.

    Put in a Service Call- before u F*** things up


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #17
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    Ok I want to thank everyone for the help. The problem was I was pushing * not "aditional function". All fixed.
    I was also able to get the 3200 servive manual for free.
    Again thanks


  8. #18
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    Quote Originally Posted by Jay Jonach View Post
    Ok I want to thank everyone for the help. The problem was I was pushing * not "aditional function". All fixed.
    I was also able to get the 3200 servive manual for free.
    Again thanks

    U still need to investigate what Caused the Error code/ just because u clear an ERROR it does not mean it will not return in future


    It is called following a Procedure in the field of Troubleshooting/
    it greatly helps to prevent future issues with reoccurring Errors.

    Live n' Learn

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #19
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    Someone mentioned they were in NJ and I would be interested in getting with someone who can help in the the future when I do need service. You can contact me threw e-mail jonachelec@juno.com


  10. #20
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    Quote Originally Posted by Jay Jonach View Post
    Someone mentioned they were in NJ and I would be interested in getting with someone who can help in the the future when I do need service. You can contact me threw e-mail jonachelec@juno.com
    LDI Color Tool Box
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    LDI NJ
    1095 Cranbury S. River Rd
    Jamesburg, NJ 08831
    609.409.0800 Phone
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    1095 Cranbury S. River Rd Jamesburg, NJ 08831 - Google Maps


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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