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  1. #11
    SanDiegoCopierRepair.com 1,000+ Posts
    Canon IR3100C E000067-0100

    blazebusiness's Avatar
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    Quote Originally Posted by kent View Post
    change itb belt.
    No. Just had the same problem and replacing the drum unit fixed the trouble. Follow Mrfixits advice and check the drum life and replace the drum.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  2. #12
    Technician Bill Fla's Avatar
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    Re: Canon IR3100C E000067-0100

    Quote Originally Posted by w5ray View Post
    The machine is complete with a doc feeder, fax, scanner and network card.
    The fault is irregular - sometimes starting okay, sometimes not, sometimes after 2 or 3 reboots and sometimes more.
    Bit loathed to replace the drum as it looks in good condition.
    Cleaned the sensors - both of them and checked the PCB at the back for any jumping out issues - can't see anything.
    Any ideas to resolve please - least expensive or most obvious first please.
    Thanks
    Ray

    14.3.10.10 E067-0100 Error Code: Troubleshooting upon error code indication
    0007-9846
    iR C3100 / / / iR C3100N / /


    Description
    This error code can be displayed when the current measured at the primary transfer ATVC is abnormal 2 times in succession.
    Field Remedy


    When this error code is displayed, perform the steps below.
    1. In service mode (Level 2) [COPIER> Display> HV-STS], make sure that the rightmost value for each "1ATVC" exceeds 3000.
    2. Check the following and take an appropriate measure against; condensation occurs inside the host machine, a spring for the primary transfer roller
    comes off, or the shaft of the primary transfer roller is soiled where the leaf spring for applying transfer voltage comes in contact.
    3. Execute the following service mode [COPIER> Function> MISC-P> 1ATVC-EX (to execute the primary transfer ATVC forcibly)], and then check
    the service mode described in the Step 1 to make sure that the value is smaller than 3000. If not, the drum unit is likely to be faulty, replace it with a
    new one.

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