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  1. #1
    w5ray
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    Unhappy Canon IR3100C E000067-0100

    The machine is complete with a doc feeder, fax, scanner and network card.
    The fault is irregular - sometimes starting okay, sometimes not, sometimes after 2 or 3 reboots and sometimes more.
    Bit loathed to replace the drum as it looks in good condition.
    Cleaned the sensors - both of them and checked the PCB at the back for any jumping out issues - can't see anything.
    Any ideas to resolve please - least expensive or most obvious first please.
    Thanks
    Ray

  2. #2
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    E067 High voltage-related error

    0100
    The measured current of the primary transfer ATVC is abnormal twice in succession.

    Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, Replace the primary transfer roller, Replace the drum unit, Check the value of

    COPIER> DISPLAY> MISC> DRM-LIFE,

    and replace the drum unit if the value is near 100 because the drum may have reached its life expectancy.

  3. #3
    w5ray
    Guest
    Thanks MrFixit51 will try that.
    Is there a bypass for the automatic standby mode as once the machine is on it works fine?

    Cheers

    Ray

  4. #4
    East Coast Imaging 2,500+ Posts
    Canon IR3100C E000067-0100

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    Quote Originally Posted by w5ray View Post
    Thanks MrFixit51 will try that.
    Is there a bypass for the automatic standby mode as once the machine is on it works fine?

    Cheers

    Ray
    Are you trying to find out about timer settings.

    What do you want to bypass?? Sleep mode.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  5. #5
    w5ray
    Guest
    Ideally so the machine stays on (and not go into standby mode - 4 hour timer???) until the issue is resolved.
    Thanks
    Ray

  6. #6
    East Coast Imaging 2,500+ Posts
    Canon IR3100C E000067-0100

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    I'm afraid 4 hours is the max.
    Disabling sleep mode is not recommended.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  7. #7
    Trusted Tech 50+ Posts
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    change new drum,it will the e067.
    if disable the sleep mode, the fixing roller might more fast worn out.
    Its all from my experience.

  8. #8
    w5ray
    Guest
    Could we disable the sleep mode for a short time (how is this done?) until this issue is fully resolved.
    Thanks
    Ray

  9. #9
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    There is no way to get around the 4 hours max, just go over and make a copy every 3 hours or so and the timer will not be an issue...

  10. #10
    kent
    Guest
    change itb belt.

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