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  1. #1
    Field Supervisor 500+ Posts
    E0001-0004 on C3220


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    E0001-0004 on C3220

    Canon IRC3220, fuser rollers look fine so I thought thermistor but someone told me they've never had to replace a thermistor on these units???? I'm fairly new to the color models, so any help would be appreciated.

  2. #2
    Service Manager 10,000+ Posts
    E0001-0004 on C3220

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    Quote Originally Posted by repeatcopiers View Post
    Canon IRC3220, fuser rollers look fine so I thought thermistor but someone told me they've never had to replace a thermistor on these units???? I'm fairly new to the color models, so any help would be appreciated.

    E0001-0004
    The difference in temperature between the
    non-contact thermistor and the end thermistor
    remains 80°C or more for 500 msec.


    was there a paper jam before code ?


    U could have paper jammed inside upper fuser roller blocking thermistor face/
    difficult to see in upper cavity

    Release -the pressure release handle & turn white rear gear on fuser

    Inspect and check for cracked or damaged fixing connector
    / also clean if ok!
    after inspection / try and clear error in service mode

    COPIER>FUNCTION<CLEAR>ERR
    Clears error codes.
    (Cleared error codes: E000, E001, E002, E003, E719)
    Operation
    1) Select this item, and press the OK key.
    method
    2) Turn the main power OFF/ON.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    East Coast Imaging 2,500+ Posts
    E0001-0004 on C3220

    SCREWTAPE's Avatar
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    Quote Originally Posted by repeatcopiers View Post
    Canon IRC3220, fuser rollers look fine so I thought thermistor but someone told me they've never had to replace a thermistor on these units???? I'm fairly new to the color models, so any help would be appreciated.
    Most likely you just replace the fuser unit when it starts acting up.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  4. #4
    Service Manager 250+ Posts
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    Does the error return after a reset? If not, just let it be.

  5. #5
    Field Supervisor 500+ Posts
    E0001-0004 on C3220


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    Yes, can't get 1 copy of of it. Went ahead and put new unit in the field, but am trying to repair this one to have on hand. Goes into code upon powering up. Can get into service mode and clear error, but same thing when turning it back on.

  6. #6
    Service Manager 10,000+ Posts
    E0001-0004 on C3220

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    Quote Originally Posted by repeatcopiers View Post
    Yes, can't get 1 copy of of it. Went ahead and put new unit in the field, but am trying to repair this one to have on hand. Goes into code upon powering up. Can get into service mode and clear error, but same thing when turning it back on.

    u better check the fixing connectors/
    Check fuser door switches MSW 5/6

    they must close at same time/ make sure metal arm is not bent
    when u push that black plunger / u should hear and see switches close together
    FU.JPG

    sw.JPG

    check your Fuse Pcb / could have low voltage thru FU20 =24V
    the fuses must be exact voltage/ continuity means nothing on this board
    if u can't get machine up to test fuse board/ replace it -they are cheap
    SEE DOC BELOW


    3200 DC FUSE checks_Product.doc
    Last edited by teckat; 11-09-2010 at 10:10 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Field Supervisor 500+ Posts
    E0001-0004 on C3220


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    I think I'm safe in assuming that the problem is with the fuser unit itself. The copier in the field is working fine now with a new unit, but any copier I put this unit in throws the code.

  8. #8
    Service Manager 10,000+ Posts
    E0001-0004 on C3220

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    Quote Originally Posted by repeatcopiers View Post
    I think I'm safe in assuming that the problem is with the fuser unit itself. The copier in the field is working fine now with a new unit, but any copier I put this unit in throws the code.

    sorry , thought u meant new unit was an issue


    good work
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Just some background knowledge, the same area in Teckat's pictures can cause E004 errors when you pull out the fuser to retrieve a jam. This is not a normal condition. The area of the sensors in the picture, over time will get fogged with waste toner. Blow out that area and the E004's go away...

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