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Thread: E010 on ir5000

  1. #1
    Technician andalasgt's Avatar
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    Exclamation E010 on ir5000

    I found the error code E010 on a machine ir 5000. What should to do.
    Thank's






  2. #2
    Service Manager 10,000+ Posts
    E010 on ir5000

    teckat's Avatar
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    Quote Originally Posted by andalasgt View Post
    I found the error code E010 on a machine ir 5000. What should to do.
    Thank's







    1. When the main motor drive signal (MMON) goes ‘1’, the main motor starts to rotate.
    2. When the main motor rotates, clock pulse signals (MMFG) are generated. If the DC
    controller PCB detects an error in clock pulse signals, it will indicate “E010” in the control
    panel.


    Connector
    Check if the connector of the main motor is connected?


    Main motor (M2), DC controller PCB
    When the Start key is pressed, does the voltage between J108-A6
    (+) and J108-A8 (-) on the DC controller PCB change from 0 to
    about 5 V?
    YES: Replace the main motor.
    NO: Check the wiring; if normal, replace the DC controller PCB.

    E010-0000= The clock pulses do not arrive for 2 secs or more after the main
    motor drive signal (MMFG) has been generated.
    Controlling the motor to a specific speed.

    Check-
    Waste toner feed screw
    Cleaning assembly
    Registration roller
    Manual feed pickup assembly
    Left deck feed roller 2

    Developing assembly unit
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Technician andalasgt's Avatar
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    Thank you for your answer.
    At first, when copying the paper jams in the middle of fixing followed by a buzzing sound.
    If every time copying, there is buzzing sounds, then the paper will jam in the fixing which will issue an error code e010.

  4. #4
    Service Manager 10,000+ Posts
    E010 on ir5000

    teckat's Avatar
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    Quote Originally Posted by andalasgt View Post
    Thank you for your answer.
    At first, when copying the paper jams in the middle of fixing followed by a buzzing sound.
    If every time copying, there is buzzing sounds, then the paper will jam in the fixing which will issue an error code e010.

    sounds like an shorting/Arching issue- Check your Transfer/Separation area coronas
    also check your JAM CODE LOG/
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    East Coast Imaging 2,500+ Posts
    E010 on ir5000

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    In the field, this error code was displayed because the hopper stirring motor (M9) was broken.
    If so replace the hopper stirring motor with a new one.
    FH6-1434 MOTOR, DC, 4.3W
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

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