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Thread: IR7200

  1. #1
    Trusted Tech 50+ Posts ARUN MISHRA's Avatar
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    Red face IR7200

    Ir7200 display e355-0001////what is the problem?????plz any one help me ///

  2. #2
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    Quote Originally Posted by ARUN MISHRA View Post
    Ir7200 display e355-0001////what is the problem?????plz any one help me ///


    What were u doing to cause this code ??
    were u replacing MAIN CONTROLLER ??
    were u swapping boards ???


    E355 error code is due to no communication between the Main-Controller board and the Serial Number board
    The boards are connected by a 11 PIN yellow connector and cable. This yellow connector must be reseated on the new Main-Controller board when changed. The connector must be seated firmly on the board.

    Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
    2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
    3. Under the [FUNCTION] tab, select the [CLEAR] option.
    4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
    5. Reboot the machine.

    If the error occurs again:
    1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
    2. Re-seat the Main-Controller board into its slot.
    3. Go into service mode and clear the error code as explained above.

    If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    Trusted Tech 50+ Posts ARUN MISHRA's Avatar
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    REPLACE the serial number PCB and counter PCB ///and check the cannecter of Main-Controller and serial number PCB its okk.////and clear error but still ////i reseat the ram and off then on .,,copier display blanck...
    Last edited by ARUN MISHRA; 11-11-2010 at 04:45 PM. Reason: display blank

  4. #4
    Trusted Tech 50+ Posts ARUN MISHRA's Avatar
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    thank you..very much. for your replay /and good night i try the fresh mind tommorow morning///

  5. #5
    Service Manager 10,000+ Posts
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    Quote Originally Posted by ARUN MISHRA View Post
    thank you..very much. for your replay /and good night i try the fresh mind tommorow morning///

    U Better Read this PDF on Counter Pcb replacement Procedure and Errors

    TP05.pdf


    E355
    Mismatch of serial
    numbers of three items:
    Serial Number PCB, Main Controller/ Image Processor PCB(SRAM)
    and Counter Memory PCB.

    At power-on, a mismatch of serial numbers among the Serial Number PCB, Main Controller / Image Processor PCB and Counter Memory PCB was identified (“ProhibitedAction”).

    ACTION TO FIX
    1. Put back all original PCB's into the equipment!
    2. Do not utilize a usedCounter Memory PCB or Serial Number PCB from
    any other equipment.
    3. Ensure connector J1023 is connected

    After “Prohibited Action” has been corrected, perform “E355CLR”(FUNCTION>CLEAR> E355-CLR) then cycle power offand on.
    (For “70” series and later see Note #4. For imageRUNNER 1023/ 1023N/
    1023iF/ 2016/ 2020/ 2016i/2020i see step # 10 under“Servicing”).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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