Originally Posted by
Michael_V
Hi, My Church school has a Canon PC920. It will process a manually fed cut sheet, but will not take the sheets from the paper tray. I have taken the machine apart, cleaned the white gear assembly (the "clutch" for the larger gear, which is just a spring, does not seem to keep the gear from spinning as I can turn the gear in the other direction against the clutch) and can manually turn the feed rollers to feed a sheet of paper. The solenoids are working properly. Any advice to help me get the unit going again would be greatly appreciated.
I am no longer a tech, but was certified on HP, OCE and Xerox wide format machines. I started as a tech when they used ammonia to make blue-line prints, a looong time ago. Oddly enough the manufacturer's name was Blu-ray.
Thanks,
Michael
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