Canon IR1021i system reset / factory reset

pebuilder · 11-16-2010

Hi, i need some help with a canon 1021i. I have setup some user id's and dept id's on the machine and set one of them up as the System administrator with the rest being end-users. The problem i have is the machine is not recognising the system admin user id.

Is there any way of factory resetting the machine or clearing the accounts from the machine so i can get back into the machine.

All i have on the display is a User id and Password option.

any help will be greatly appreciated.

**zoraldinho** · 11-16-2010

Originally Posted by pebuilder

Hi, i need some help with a canon 1021i. I have setup some user id's and dept id's on the machine and set one of them up as the System administrator with the rest being end-users. The problem i have is the machine is not recognising the system admin user id.

Is there any way of factory resetting the machine or clearing the accounts from the machine so i can get back into the machine.

All i have on the display is a User id and Password option.

any help will be greatly appreciated.

Hi dude.

Press main menu"2" "8" main menu.

Copier/function/clear/

PWD-CLR Clearing of the password of a system administrator

DEPT-USR Setting the ID management by department and user management to OFF