“Insert Waste Toner Container” on a IRC3880
“Insert Waste Toner Container” IRC3880
I have this message on an IRC3880, tried a new bottle, and cleaned the waste toner full sensor. Powered the machine on/off, still have the message!
It happened after the customer replaced the Black & Magenta toners. It also had a new black drum about 5k ago.
Any issues I should know about?
Many thanks.
In this instance, the sensor was dirty and this generated the message.
To clean or replace PS11 the black hopper drive assembly must be removed, the procedure for removing the hopper drive assemblies can be found on page 10-21 of the service manual.
Below is a picture of PS11 and the flag on the spring loaded sleeve.
Accidents don't just happen. They must be carelessly planned.
Originally Posted by marc.lucas
U need to clean/check the bottle detection sensor/
"Insert the Waste Toner Container" message is displayed on the control panel.
The waste toner bottle is detected by sensor PS11 and is located on the top of the waste toner auger.There is a spring loaded sleeve with a flag around the waste toner auger. When the bottle is present it will push the sleeve thereby unblocking PS11.
When PS11 fails or is dirty, the message to insert the waste toner bottle will be displayed.
Sensor probably dirty and this generated the message.
To clean or replace PS11 the black hopper drive assembly must be removed
PS11.JPG
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Hi, thanks again for the prompt replies
I will clean this sensor (I wasn’t aware of this one only the waste full sensor)
Many thanks.
Blow it out with a straw....1 minute fix. I usually stick a straw on the end of my vacuum hose(i have nozzle attachment). Don't need to disassemble anything
be careful of static electricity / i would insert the anti-static brush first
vac.JPG
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Thats my vacuum and of course i'm aware of static
Good tip about the straw, I might keep a few handy in the car now!
Thanks. Also works on IRC2880
Hey Guys - I like the STRAW idea - saves draggin' the SUCKOMETER out every time.
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