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  1. #11
    y_us1982
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    Quote Originally Posted by D_L_P View Post
    Sorry, but that grease will not work. Thermal grease is different from high-temp grease. The processor grease is actually more of a paste designed to transfer heat, which will dry out pretty fast. The grease in fusers is a high-temp grease designed operate in high temperatures, which won't breakdown or dry out as fast.

    You would be better off going to the local auto parts store and using the hight-temp grease designed for brakes if you don't want to shell out the $$ to get it from Canon. But I'd think it's cheaper to buy the good stuff from Canon then make several trips...
    i'd ask my friend who work at canon, they told me that they didn't replace the fixing film, they will replace the whole unit when it goes wrong. i'd also ask them about the grease but they said they don't have it. maybe i'll try to find it at local auto parts.. hope will find the grease soon because the fixing really give me trouble...

  2. #12
    Self Employed 1,000+ Posts D_L_P's Avatar
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    TKC-0953- 000 is the part # for a bottle of the Canon thermo grease. I'm sure this little jar is very expensive.

  3. #13
    Trusted Tech 50+ Posts
    iR4570 - fixing film jam

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    if you don't have grease please put xerox dc12 fuser oil. it will work. before that clean filament surface using ip alcohol or using very little amount of nc thinner. make sure the surface not sticky.

  4. #14
    y_us1982
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    Quote Originally Posted by rosaro75 View Post
    if you don't have grease please put xerox dc12 fuser oil. it will work. before that clean filament surface using ip alcohol or using very little amount of nc thinner. make sure the surface not sticky.
    is it ok if i put the ricoh af2238c fuser oil?

  5. #15
    Self Employed 1,000+ Posts D_L_P's Avatar
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    I think I'd put the high temp grease from the local auto store in before I used fuser oil. I would think oil is to runny to stay in the film assembly.

  6. #16
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Is machine jamming or error? A film that is not rotating up to speed will give you an E-007 film rotation error before it jams. If the machine doesn't error then what is jam code? Probably sticky diverter bumper pads on door as stated. Post the jam code

  7. #17
    Service Manager 1,000+ Posts
    iR4570 - fixing film jam

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    I agree with DLP. The fuser oil would run and it is not made for the Canon IR-4570.
    Accidents don't just happen. They must be carelessly planned.

  8. #18
    Trusted Tech 50+ Posts
    iR4570 - fixing film jam

    rosaro75's Avatar
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    i run 80k copies after putting fuser oil. i am not telling this is the solution. i said this is also solution. clc1180 fuser oil have high viscosity. so it may slow down the rotation. but dc12 is low viscosity and it non sticky on plastic and teflon. so it run smoothly. i don't know about ricoh af2238c fuser oil.

  9. #19
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    I find it easiest to use the fixing film assembly, and if tearing persists, a new pressure roller and bushings. Don't forget about the cleaning roller, if left in to long, accumulated toner can cause the roller to lodge against the pressure roller causing problems...

    I know parts cost money, but don't forget about your time,,, time is money too. And the next customer will see you sooner if you are not tied up on the previous call trying to save every cent possible. They will be happier for the quicker response time...

  10. #20
    y_us1982
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    Quote Originally Posted by Canuck View Post
    Is machine jamming or error? A film that is not rotating up to speed will give you an E-007 film rotation error before it jams. If the machine doesn't error then what is jam code? Probably sticky diverter bumper pads on door as stated. Post the jam code
    the jam code 0107,010A and 0A01. 0107 is the highest rank.

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