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  1. #1
    zombiee
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    How to Reset Copy Counter in IR Series ?

    Hi,

    I am looking for a solution which would allow me to reset the copy counter in IR 3300 / IR 5000 / IR 6000 Machines.

    Does any one have any idea how to do this ?

    Thanking You,

    -Zombiee

  2. #2
    Service Manager 1,000+ Posts
    How to Reset Copy Counter in IR Series ?

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    Quote Originally Posted by zombiee View Post
    Hi,

    I am looking for a solution which would allow me to reset the copy counter in IR 3300 / IR 5000 / IR 6000 Machines.

    Does any one have any idea how to do this ?

    Thanking You,

    -Zombiee


    Why would you need or want to?

  3. #3
    canonguy
    Guest
    What is your reason for wanting to do this?

  4. #4
    zombiee
    Guest
    Hi,

    I am a software person who does Network Printer Installation and one of My customer want this.

    If u can help me that would help me a lot.

    Thanking You,

    -Zombiee

  5. #5
    canontech
    Guest
    It cannot be done, the counter is a hard counter it does not have a soft reset, you must purchase and replace the counter PCB. (only available as a canon service spare part, can't be bought in a store or online.

    By doing this your customer will be misleading themselves by thinking it's like a car speedo that can be wound back using a cordless drill.

    Counters are important for error codes, jam codes, and the part counters. Each time a jam or error occurs a counter reading is attached to each instance so you can see how many copies between jams or errors.

    Leave it be, it is more important to leave it alone.

  6. #6
    Senior Tech 100+ Posts mitsubee's Avatar
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    Hi all ,

    About the Counter clear thing it can be done.But honestly i myself dunno how , why i said it can be done , cause myself also work as a tech in a copier recond company , all of our used machine that we order come with a " 0 " counter , simply because my boss have to pay for that services to get the counter to be adjust back to 0, i don`t think they change any counter pcb.

    Thanks

  7. #7
    Field Supervisor 500+ Posts Copier_Guy's Avatar
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    Quote Originally Posted by mitsubee View Post
    Hi all ,

    About the Counter clear thing it can be done.But honestly i myself dunno how , why i said it can be done , cause myself also work as a tech in a copier recond company , all of our used machine that we order come with a " 0 " counter , simply because my boss have to pay for that services to get the counter to be adjust back to 0, i don`t think they change any counter pcb.

    Thanks
    If you find out how, please share with us. Not that any of us would want to, but info is a powerful thing.

  8. #8

  9. #9
    Technician zkafs's Avatar
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    Reset Counter Leave It To Me!!!

    U WANNA KNOW HOW TO RESET IR3300 COUNTER I HAVE THE SOLUTION BUT ONLY THRU E-MAIL ONLY zaqmzm@yahoo.com.sg

  10. #10
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Why would the customer want this..the only way that it would benefit them would be to sell the machine with a reset counter...thats fraud..tell them to take a hike...i work for canon and would lose my job for doing that(probably get charged and sued also)

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