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  1. #1
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    irc2880 black drum

    FYI We ran across a problem after we replaced a black drum (from canon). When you opened the front door the copier wsouldn't see the new drum installed. We reloaded system software to newer verison, at this point it seems to have fixed the problem.

  2. #2
    Trusted Tech 50+ Posts mazen's Avatar
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    hi.......
    i dont know what you need ???????????? what your problem????

  3. #3
    Senior Tech 100+ Posts Van Steal's Avatar
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    Quote Originally Posted by mazen View Post
    hi.......
    i dont know what you need ???????????? what your problem????
    He doesn't need anything...FYI aka(also known as) For Your Information...

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    irc2880 black drum

    zoraldinho's Avatar
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    <Factory Measures>
    The version of Dcon is upgraded to v61.01.
    (Change in software)
    The function of detecting drum rotation in the abovementioned 'Mechanism of detecting presence/absence of
    the drum' 1. is eliminated.
    Servicing Work:
    To prevent the symptom abovementioned, upgrade Dcon to v61.01 or later.

    affected machines

    iR C3580 100V : CZG00356 and later
    iR C3580F 100V : CZH10310 and later
    iR C3080 100V : DBC01020 and later

  5. #5
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    hi,do the upgrade and also clear ITB assy life in counter mode if this still fails put another ITB assy in mc.

  6. #6
    Service Manager 10,000+ Posts
    irc2880 black drum

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    Quote Originally Posted by zoraldinho View Post
    <Factory Measures>
    The version of Dcon is upgraded to v61.01.
    (Change in software)
    The function of detecting drum rotation in the abovementioned 'Mechanism of detecting presence/absence of
    the drum' 1. is eliminated.
    Servicing Work:
    To prevent the symptom abovementioned, upgrade Dcon to v61.01 or later.

    affected machines

    iR C3580 100V : CZG00356 and later
    iR C3580F 100V : CZH10310 and later
    iR C3080 100V : DBC01020 and later

    U mean the Color imageRUNNER C2550/C2880/C3080/C3380/C3480 V3
    v91.02b V3
    The following changes occur when upgrading the DCON of the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 from v60.01 to v61.01:
    [Modification Of a Field Claim]
    Modification of an error where the message “Insert drum cartridge” is falsely displayed despite the presence of the drum. This occurs when the ITB unit has reached close to the end of its expanded life and the resistance of the primary transfer roller has been increased after some period of time.
    During the life of the ITB Unit, resistance against parts around the Primary Transfer Roller causes a decrease in the primary current at the drum detection sequence. This symptom may occur more frequently in a low temperature, low humidity environment.
    Note:
    To address this symptom in the field we recommend performing the following procedure

    HVT.JPG
    Procedure:
    a. Clean the Transfer H.V. PCB (HV2) Contacts.
    b. Clean the Process Unit contacts to the main frame.
    c. Upgrade the DCON to v61.01


    Read this PDF> TP09.pdf

    Latest firmware is now-
    v94.01.01
    for the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 V3
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    teacher-guide-expert-guru 2,500+ Posts
    irc2880 black drum

    zoraldinho's Avatar
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    Quote Originally Posted by teckat View Post
    U mean the Color imageRUNNER C2550/C2880/C3080/C3380/C3480 V3
    v91.02b V3
    The following changes occur when upgrading the DCON of the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 from v60.01 to v61.01:
    [Modification Of a Field Claim]
    Modification of an error where the message “Insert drum cartridge” is falsely displayed despite the presence of the drum. This occurs when the ITB unit has reached close to the end of its expanded life and the resistance of the primary transfer roller has been increased after some period of time.
    During the life of the ITB Unit, resistance against parts around the Primary Transfer Roller causes a decrease in the primary current at the drum detection sequence. This symptom may occur more frequently in a low temperature, low humidity environment.
    Note:
    To address this symptom in the field we recommend performing the following procedure

    HVT.JPG
    Procedure:
    a. Clean the Transfer H.V. PCB (HV2) Contacts.
    b. Clean the Process Unit contacts to the main frame.
    c. Upgrade the DCON to v61.01


    Read this PDF> TP09.pdf

    Latest firmware is now-
    v94.01.01
    for the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 V3
    Canon USA

  8. #8
    Technician johnm@ucopier.com's Avatar
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    i received a reset canon irc 3380 with original firmware, where can i find the 94.01.01 firmware? and how can i flash it?

    i'm a little new to these color machines, and any help would be greatly appreciated.

  9. #9
    Service Manager 10,000+ Posts
    irc2880 black drum

    teckat's Avatar
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    Quote Originally Posted by johnm@ucopier.com View Post
    i received a reset canon irc 3380 with original firmware, where can i find the 94.01.01 firmware? and how can i flash it?

    i'm a little new to these color machines, and any help would be greatly appreciated.



    U need the Canon Service Support Tool- SST

    and 3880 Firmware
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Technician johnm@ucopier.com's Avatar
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    what is the latest version of sst? and firmware for the irc3380?
    does anyone on this thread have either?

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