[Misc] C3220 Number of Rings Before Fax Answer

[Guest]

Is there a setting to make a C3220 wait X number of rings before answering an incoming fax?

[teckat]

Is there a setting to make a C3220 wait X number of rings before answering an incoming fax?

By default, these expanded RX functions are not enabled. These functions are not high priority items, but are useful in certain environments. The most familiar or most used item would be the Incoming Ring function. Here, you can control the number of rings it takes before the fax will answer. The other items such as RX Mode, Incoming Ring, Remote RX & Manual / Auto Switch are mainly used in an environment in which the phone line is shared.

There are two ways to expand the RX functions depending on the imageRUNNER model:
* If the imageRUNNER has a FAX based Service Mode: Enter Service mode>Special>Special SW><SW27 bit 7 to 1>


* On Standard imageRUNNER Service modes: Enter Service mode>FAX>NCU>SpecialB><SW27 bit 7 to 1>

Once SW 27 bit 7 is set to 1, power cycle the imageRUNNER, select Additional Functions > Communication Setting > Fax Settings > RX Settings. All expanded RX functions will now be displayed.

or try this-For the imageRunner C3200 series that doesn't have a user-defined ring count setting, >
incoming ring count can be set by editing the Fax Service Mode accordingly:
1. Enter the general Service Mode, then Fax Service Mode, as required.
2. Select NCU (or #4B NCU).
3. Select 8. Auto RX.
4. Highlight or choose 007. The default setting will be 02.
5. Change the value as required.

Note: Setting the ring count to 4 or more rings may cause the transmitting device to time-out, if the connection time exceeds 30 - 35 seconds (T1 timer).


Note: The Auto/Manual RX setting is not listed under Additional Functions > Communication Setting > Fax Settings > RX Settings. These buttons are found under System Monitor > Fax > Received Job Status. Additionally, the Auto/Manual setting will not be available on the "two line" control panel displays (imageRUNNER 2016 / 2018 / 2020 / 2022). To change these models for "Manual RX", change the ring wait time. NCU > Auto RX > 006 = 2500 will change the incoming ring count to about 5.

[SgtMac]

Thanks for the great post! This system is using a shared line, and the customer wanted it to wait 3 rings. Issue resolved.

[teckat]

Thanks for the great post! This system is using a shared line, and the customer wanted it to wait 3 rings. Issue resolved.

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