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  1. #11
    Senior Tech 100+ Posts niyaskarimba's Avatar
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    Re: Canon IR C5180 "Default Key Corrupted or Invalid"

    Quote Originally Posted by chrisser1 View Post
    I have an image runner IR C5180 with "default key is corrupted or invalid" message. It is a new acquisition to our shop. Had no problem with initial installation and everything works fine but now I am getting the above message. I have attempted to apply other fixes posted in this forum. When I tried to use additional functions>system settings>network settings>tcp/ip settings>certificate settings>, I get as far as the step to have me erase the default key and get the following message: "Cannot delete the default key because it is in use by SSL or other settings. Check the settings". When I go into service mode (Copier>Function>Clear>) I have no option for CA-Key. Does anyone have any suggestions.

    thanks, Chris
    Check level 2....copier-function-clear-CA key

  2. #12
    teacher-guide-expert-guru 2,500+ Posts
    Canon IR C5180  "Default Key Corrupted or Invalid"

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    Re: Canon IR C5180 "Default Key Corrupted or Invalid"

    Quote Originally Posted by niyaskarimba View Post
    Check level 2....copier-function-clear-CA key
    01-27-2011

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