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  1. #1
    Senior Tech 100+ Posts copyalbania's Avatar
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    Angry Error code E000024-0001

    Hello friends,

    i have a problem with canon ir 2270.

    Keep going in error code E000024-0001 and it makes the first page ok and others keep jamming the letters.

    I have seen the bottle and developer unit but nothing wrong in my opinion.

    Can anyone help?


  2. #2
    Service Manager 1,000+ Posts
    Error code E000024-0001

    charm5496's Avatar
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    E024-0001 Error Code:

    Toner gets in the developing assembly toner sensor (TS1) and may be shorting out the sensor. Blow out any toner in the sensor wiring and check to see if measure resolved the symptom. The toner level sensor has an open-circuit, replace the toner sensor.
    Toner Sensor FK2-0358

    However, re-attachment of the sensor also solves the symptom.

    When the symptom has occurred, make the following selections in service mode [COPIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. If the setting is "1", re-attach the toner sensor.

    Accidents don't just happen. They must be carelessly planned.

  3. #3
    Service Manager 1,000+ Posts
    Error code E000024-0001

    charm5496's Avatar
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    One problem found has been the toner sensor scraper blade in the developer not making contact with the surface of the toner sensor. To check the toner sensor scraper blade first set up a work area. Lay out several sheets of 11 x17 paper on the work surface. Disassembling the developer is a messy job. Remove the upper cover of the developer and then rotate the developer in a counter clock wise direction. Basically the cylinder should rotate so the toner is scraped off of the cylinder by the developer blade.
    If it is rotated in the wrong direction a large amount of toner will adhere to the developer cylinder and makes a mess.
    The toner sensor is located on the on the outside of the developer and part of it goes through the wall of the developer unit.




    Next look at the inside surface of the developer where the toner sensor is mounted while rotating the developer cylinder in the correct direction. There is a mylar scraper sheet that needs to touch the inside surface of the developer wall. In the image below the inside surface of the developer wall is being touched by the mylar scraper blade. If the blade is damaged or broken off the toner will not be cleaned off of the sensor and give the error code E024. If the blade is the problem the developer will need to be replaced.
    The part number for the developer is FM2-0287-010.


    Accidents don't just happen. They must be carelessly planned.

  4. #4
    Senior Tech 100+ Posts copyalbania's Avatar
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    hello,

    please do you have a photo of the sensor where it is found?


  5. #5
    Service Manager 10,000+ Posts
    Error code E000024-0001

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    developer.jpg

    HERE IS A PICTURE
    Developer unit.

    dev.jpg

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Senior Tech 100+ Posts copyalbania's Avatar
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    hello friends,

    i appreciate your every help in every step.
    Please do you have where is the sensor located?


  7. #7
    Service Manager 1,000+ Posts
    Error code E000024-0001

    charm5496's Avatar
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    on the front of the developer assembly. see the pictures above

    Accidents don't just happen. They must be carelessly planned.

  8. #8
    Senior Tech 100+ Posts copyalbania's Avatar
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    thank you very much for your help both teckat and charm 5496.

    i solved successfully the problem


  9. #9
    Service Manager 1,000+ Posts
    Error code E000024-0001

    charm5496's Avatar
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    that is good news. thanks for the follow up.

    Accidents don't just happen. They must be carelessly planned.

  10. #10
    Service Manager 10,000+ Posts
    Error code E000024-0001

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    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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