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  1. #1
    Field Supervisor 500+ Posts
    IR6570 code E014-0000


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    IR6570 code E014-0000

    Customer had power outage, now has E014-0000. Tried resetting by powering off, and clearing error. Any ideas?

  2. #2
    Service Manager 1,000+ Posts
    IR6570 code E014-0000

    charm5496's Avatar
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    E014

    Check this thread out.
    Accidents don't just happen. They must be carelessly planned.

  3. #3
    Service Manager 10,000+ Posts
    IR6570 code E014-0000

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    Quote Originally Posted by repeatcopiers View Post
    Customer had power outage, now has E014-0000. Tried resetting by powering off, and clearing error. Any ideas?

    did u check circuit breaker ?
    look at the front door switch operation !
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Field Supervisor 500+ Posts
    IR6570 code E014-0000


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    Thanks guys, the lower bearings were locked up, appreciate the help.

  5. #5
    Service Manager 10,000+ Posts
    IR6570 code E014-0000

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    Quote Originally Posted by repeatcopiers View Post
    Thanks guys, the lower bearings were locked up, appreciate the help.

    what caused the lock-up / what was the repair ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Field Supervisor 500+ Posts
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    The tech just took them out and cleaned with alcohol, now seems to be working fine.

  7. #7
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by repeatcopiers View Post
    The tech just took them out and cleaned with alcohol, now seems to be working fine.
    It seems to be working fine now,,, I will guarantee that you will be returning to work on this same problem again. These are not wheel bearings that you can wash out and repack with axle grease. You need to replace those bearings now, and any time you rebuild the fuser or replace the pressure roller...

  8. #8
    Field Supervisor 500+ Posts
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    Yes definitely, just didn't have any but they are on order now.

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