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  1. #1
    Technician alysson's Avatar
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    Error code 0024 IR 4570

    How could I solve this error code? When the paper is picked up it jam on drum. Any idea? I have not this machine manual yet.


  2. #2
    Senior Tech 500+ Posts kuby's Avatar
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    E024 The developing assembly connector is disconnected.

    The connection detection signal is absent
    continuously for 100 msec.
    Replace the developing assembly toner
    sensor. Connect the connector. Replace the
    DC controller PCB



  3. #3
    Service Manager 10,000+ Posts
    Error code 0024 IR 4570

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    Quote Originally Posted by alysson View Post
    How could I solve this error code? When the paper is picked up it jam on drum. Any idea? I have not this machine manual yet.
    E024
    Toner gets in the developing assembly toner sensor (TS1) and may be shorting out the sensor. Blow out any toner in the sensor wiring and check to see if measure resolved the symptom. The toner level sensor has an open-circuit, replace the toner sensor. Toner Sensor FK2-0358

    re-attachment of the sensor also solves the symptom.

    When the symptom has occurred, make the following selections in service mode [COPIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. If the setting is "1", re-attach the toner sensor.








    E024


    One problem found has been the toner sensor scraper blade in the developer not making contact with the surface of the toner sensor. To check the toner sensor scraper blade first set up a work area. Lay out several sheets of 11 x17 paper on the work surface. Disassembling the developer is a messy job. Remove the upper cover of the developer and then rotate the developer in a counter clock wise direction. Basically the cylinder should rotate so the toner is scraped off of the cylinder by the developer blade.
    If it is rotated in the wrong direction a large amount of toner will adhere to the developer cylinder and makes a mess.
    The toner sensor is located on the on the outside of the developer and part of it goes through the wall of the developer unit.




    Next look at the inside surface of the developer where the toner sensor is mounted while rotating the developer cylinder in the correct direction. There is a Mylar scraper sheet that needs to touch the inside surface of the developer wall. In the image below the inside surface of the developer wall is being touched by the Mylar scraper blade. If the blade is damaged or broken off the toner will not be cleaned off of the sensor and give the error code E024. If the blade is the problem the developer will need to be replaced.
    The part number for the developer is FM2-0287-010.


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Senior Tech 100+ Posts Matoku's Avatar
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    Cool Re: Error code 0024 IR 4570

    if anyone still facing problem with this issue, my simple solution is
    cleans the toner inside the development tank, cleans the toner sensor surface and reinstall it back. the toner still can be use but put it inside the toner bottle. there are many cases I have done like this and the problem didnt repeat. what i understand is the error appears due to toner overloaded inside the dv tank and cause the toner sensor didnt detact on off signal sent to dc controller pcb.

    I never change any part after that. My boss happy too cause we can save a lot of money
    instead of spanding for toner sensor, dv tank and so.


  5. #5
    Service Manager 10,000+ Posts
    Error code 0024 IR 4570

    teckat's Avatar
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    Re: Error code 0024 IR 4570

    Quote Originally Posted by matoku View Post
    if anyone still facing problem with this issue, my simple solution is
    cleans the toner inside the development tank, cleans the toner sensor surface and reinstall it back. The toner still can be use but put it inside the toner bottle. There are many cases i have done like this and the problem didnt repeat. What i understand is the error appears due to toner overloaded inside the dv tank and cause the toner sensor didnt detact on off signal sent to dc controller pcb.

    I never change any part after that. My boss happy too cause we can save a lot of money
    instead of spanding for toner sensor, dv tank and so.



    post is almost from one year ago
    ---2/15/2011

    Wake up Coffee.JPG

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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