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  1. #1
    Technician
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    Unhappy canon IRC3380i, remove paper from output tray.....Help!!!

    DSC01188.JPGHELP!!!!!!!!!!!!!

    i change this
    DSC01189.JPG
    i change this
    DSC01192.JPG
    i check this
    DSC01193.JPG

    even done yet, how?

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    canon IRC3380i, remove paper from output tray.....Help!!!

    zoraldinho's Avatar
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    Do you have inner finisher?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Technician
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    Try to turn off the optional output tray function. Thats the output to the right coming out thru the upper door that youve changed.

    COPIER > OPTION > ACC > OUTTRAY
    Set the value to "0"

  4. #4
    Senior Tech 250+ Posts alex@wocltd.com's Avatar
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    look like your missing exit sensor flag ,this happens when some either fit internal finisher or buffer and then converts back

  5. #5
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    zoraldinho
    yes, it have it.

    KingKogo
    hoho, this was very usefull for me, i just start to do canon machine, the most weakness was at software

    alex@wocltd.com
    noted, will check it later, huh, yesterday checking this till night.

    thanks all of you guys comment, appreciate~~

  6. #6
    Service Manager 10,000+ Posts
    canon IRC3380i, remove paper from output tray.....Help!!!

    teckat's Avatar
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    CHECK YOUR >
    [21] Delivery Tray Full Sensor 2 (PS2A)
    [22] Delivery Tray Full Sensor 1 (PS15)
    Make sure they are not stuck

    also check>COPIER>OPTION>USER> in LEVEL 2
    TRAY-FLL
    Setting
    the timing to issue an output-tray-full warning.
    Settings
    0: Issues an output-tray-full warning when all the delivery trays become full.
    [Factory default/After RAM clear]
    1: Issues an output-tray-full warning when all the specified trays become full.

    TRAY FULL.JPG


    COPIER>OPTION>ACC
    OUT-TRAY
    No.3 delivery tray availability
    This is mainly used when the No.2 or No.3 delivery unit is installed.
    It is set to "1" when the No.3 delivery unit is installed.
    Settings
    0: Not available
    1: Available
    [Factory setting/value after clearing RAM: 0]

    IN.JPG

    COPIER>OPTION>ACC
    OUT-TRAY

    IN-TRAY Inner delivery tray availability
    This sets the availability of the No.2 delivery tray.
    It is set to "1" when the No.2 delivery tray is available.
    Settings
    0: Not available
    1: Available
    [Factory setting/value after clearing RAM: 0]

    OUT.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Technician
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    Wow, nice presentation teckat !!! You are awesome~~!

    i just check it, for the OUT-TRAY & IN-TRAY in ACC option, no metter i change it to 1 or 0 just will be the same

    for COPIER>OPTION>USER> in LEVEL 2
    TRAY-FLL
    i can't find it, why??....-.-"

    i change also -comment settings > printing priority
    but even help.

    i just open out this
    DSC01194.JPG

    and now my copier like this
    DSC01196.JPG

    still the same problems, i wonder to cry.......-.-"

  8. #8
    Technician
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    If i unplug this connecter, machine run, but just paper jam after heater...(normal, jam at exit?)
    DSC01193.JPG

    so maybe just problem on setting?
    i clear IMM once, just still the same problem......

  9. #9
    Technician
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    Hi, just now i had try on this,
    i close the sensor inside, the machine can be print.
    but i will need to put back this thing
    DSC01194.JPG

    i need to sell the machine.....
    if i add on finisher can solve it?????(now i think i catch some point..-.-")

    thanks for teching...

  10. #10
    Service Manager 10,000+ Posts
    canon IRC3380i, remove paper from output tray.....Help!!!

    teckat's Avatar
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    Z1 Finisher install>
    see below
    Finisher-Z1.pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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