Cannon IR2010F code E100

[earthfire]

Copier donated by local business to be refurb'ed and sold to fund program (Donate Your Machine) that refubs computers for local students who don't have one (via Flagler County Education Foundation).
Problem is that I've only mucked about in Xerox machines. Outside of clearing jams and changing the toner Cannon is outside of my skill set. We've cleaned the machine, fixed the multiple paper jams it came with, but the error code is here to stay.
I'm thinking it is a drum issue - there is a crack in one of the arms that hold the drum - looks like someone was overzealous when they last fiddled with it.
If anyone here knows what the code indicates - the info will be appreciated.
If you can point me in the right direction for parts(sure I'll need to replace the cracked piece) I'd appreciate that as well.
Have a blessed day wherever you may be .

[gmckenna]

E100 on that model actually refers to no recieving the BD signal from the laser, but you may be on the right track by looking at the DRUM installation.The code can be caused by the drum not being installed correctly.

[ciaran]

there's a small bit of plastic on the end on the drum that push a white lever on top of the dev unit, if this gets broken off, even with the drum inserted the copier will throw up the code e100


E100
When the scanner motor is started up, the BD input signal does not arrive
within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and
fails to reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal
cycle is not within a specific range (±2%) for an equivalent of 10 mm (print
distance).
While the scanner motor is rotating at a specific speed, the BD input signal
cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or
the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause The wiring is faulty (short circuit, open circuit). The laser scanner unit is
faulty. The DC controller PCB is faulty. The drum unit is not installed.
Remedy
1) Drum unit
Is the drum unit installed in host machine?
NO : Install the drum unit.
2) Connection
Is the connection of the connector (J908) on the BD detection
PCB, connector (J907) of the laser unit, and connector (J102) on
the DC controller PCB normal?
NO : Correct the connection.
3) Laser/scanner unit, DC controller PCB
Try replacing the laser/scanner unit. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.

[earthfire]

Thank you so much for the response. Will check to be sure it is seated correctly.
Bright blessings.

[earthfire]

Ciaran,
Thank you for the information. This will give us several avenues to explore. Your help is greatly appreciated.

[ciaran]

this is the tab that breaks off, it pushes the laser shutter actuator to open it, E100 if this is broke off, happens fairly often.


ir1600 drum.jpg