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  1. #1
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    Service mode MF8350cdn

    This is throwing me for a loop. I have downloaded the service manuial for this machine from Canon. And there is a section about the service mode. BUT there is no instruction on how to get into service mode. Anybody willing to help a befuddled tech by posting or e-mailing the procedure please?

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Service mode MF8350cdn

    zoraldinho's Avatar
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    I think this model have service mode like every other canon copier.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
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    Service mode MF8350cdn

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    Additional Functions' button and '#' button to select 'SERVICE
    MODE'
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    Thanks for the quick replies. But there is no "additional functions" button on this machine anywhere. Which is what threw me off base with it. Still very weird that the service manual does not have instructions on getting into service mode.

  5. #5
    Service Manager 10,000+ Posts
    Service mode MF8350cdn

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    Quote Originally Posted by gneebore View Post
    Thanks for the quick replies. But there is no "additional functions" button on this machine anywhere. Which is what threw me off base with it. Still very weird that the service manual does not have instructions on getting into service mode.

    try MENU button & # key
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
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    Tried that too. Been around Canons for about thirty years and this is very weird to say the least. I've held the menu button down and hit the *# buttons. Hit all three * 8 2 keys at once. after entering the menus. Once for each selection on the menu screen.

  7. #7
    teacher-guide-expert-guru 2,500+ Posts
    Service mode MF8350cdn

    zoraldinho's Avatar
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    You have two options:

    1. menu>#
    2. menu>28not at once>menu
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  8. #8
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    Quote Originally Posted by zoraldinho View Post
    You have two options:

    1. menu>#
    2. menu>28not at once>menu

    The second sequence was the ticket. Thank you very much. Now when the dc controller gets replaced I can actually set the machine up according to the settings list.

  9. #9
    teacher-guide-expert-guru 2,500+ Posts
    Service mode MF8350cdn

    zoraldinho's Avatar
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    Quote Originally Posted by gneebore View Post
    The second sequence was the ticket. Thank you very much. Now when the dc controller gets replaced I can actually set the machine up according to the settings list.

    images12.jpg
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


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