Hi I have a case with a iRC3220 that hangs up. Havent seen it myself, the customer restarts it and it works when i arrive...
Green light flashes but nothing is printed out until machine gets restarted.
I have replaced HD and dimms.
Any ideas?
Hi I have a case with a iRC3220 that hangs up. Havent seen it myself, the customer restarts it and it works when i arrive...
Green light flashes but nothing is printed out until machine gets restarted.
I have replaced HD and dimms.
Any ideas?
OK- is the printer networked ?
clear out any jobs waiting to print -
Print out P PRINT & User data settings/
go in service mode -COPIER>FUNCTION>CLEAR>MN-CON
u will need to input any lost settings
Clears RAM on main controller PCB’s SRAM board.
Caution • The RAM is cleared after the OK key is pressed.
• Executing this item initializes all the data on the SRAM board. In other words, file management information for the hard disk is initialized, and image data on the hard disk can no longer be read.
Before executing this item, explain to the user that all images in the BOX will be lost, and receive permission to execute.
Operation 1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the method service mode setting values.
2) Select this COPIER>FUNCTION>CLEAR>MN-CON
, then press the OK key.
Power off/on> put back settings on sheets
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Yes its networked, im not at the machine right now, going back tomorrow. I told the customer not to restart the machine next time it hangs up. When i think of it it might be driver related.
Ill try it, thanks teckat. I thought the only thing i lost on a MN-CON clear was user settings and that counters in "DRBL" went down to zero?
Thx Teckat! I executed a MN-CON clear and loaded the latest system on the machine. All the values on P-PRINT were the same after. Network settings were gone but I made a backup via RUI prior to the clear so it was easy to restore everything. DRBL counters were zeroed but that doesnt really matter. The customer hasnt called back so it seems to work fine!
Many thanks/ King Kogo
Interesting,MN Con clear shouldnt blow away network settings. As long as it works!!!
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