iRC5185i scanner not found

[Blues Guy]

Good day guys,

Have these unit Canon iRC5185i where the problem in the panel display only shown INBOX, PRINT JOB, HOLD only. The sanner part does part does not exist.

In the service mode under level 2 under OPTION are correct. Any other setting to check or any malfunction P.C.B ?

[charm5496]

Service mode L1 >copier>option>body> W/SCNR this should be a 1

[Blues Guy]

As suggested by charm5496 in the service mode W/SCNR is set to 1 but still the same problem...

HELP please any other possiblilties........?

[alexctx]

1 prints one p-print Service mode L1 >copier>function>misc-p> p-print
2 Service mode L1 >copier>function>clear>option

[charm5496]

1 prints one p-print Service mode L1 >copier>function>misc-p> p-print
2 Service mode L1 >copier>function>clear>option

how exacly is this going to get the machine to recognize the scanner?

[charm5496]

To hide the Scan tab from the LCD display, make the following selections in sequence and change the setting to '0': [Service mode (Level 2) > COPIER > Option > BODY > UI-EXT]. (The default setting of this mode is '1'.)

Reference: The following are service mode items used to control the screen displayed on LCD display.

- UI-COPY: whether to display the Copy screen
- UI-BOX: whether to display the Box screen
- UI-SEND: whether to display the Send screen
- UI-FAX: whether to display the FAX screen
- UI-PRINT: whether to display the Print job screen
- UI-RSCAN: whether to display the Scanner screen
- UI-EPRNT: whether to display the Expansion print screen (EFI print screen)
- UI-WEB: whether to display the Web browser screen