Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 25
  1. #1
    Technician
    Join Date
    Jul 2011
    Posts
    29
    Rep Power
    26

    Unhappy Canon keeps jamming paper. Please help!

    My canon 3170i keeps jamming paper on the first print. The paper gets stuck in the middle section in the side door. Any help is greatly appreciated.

  2. #2
    Senior Tech 1,000+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    1,270
    Rep Power
    54

    Re: Canon keeps jamming paper. Please help!

    First check the drawer dials and make sure they are set right.

  3. #3
    Technician
    Join Date
    Jul 2011
    Posts
    29
    Rep Power
    26

    Re: Canon keeps jamming paper. Please help!

    I found it. It looks like "fixing unit". Not sure if it is the right term. Yellow block in the middle of the machine when you open right side. The cover (with rollers, the one you pull back) on the unit is literally fried and cracked. What causes something like this? Where can i get this part?

  4. #4
    Service Manager 5,000+ Posts
    Canon keeps jamming paper. Please help!


    Join Date
    Jan 2006
    Location
    Las Vegas, NV
    Posts
    9,940
    Rep Power
    154

    Re: Canon keeps jamming paper. Please help!

    Quote Originally Posted by dilios View Post
    I found it. It looks like "fixing unit". Not sure if it is the right term. Yellow block in the middle of the machine when you open right side. The cover (with rollers, the one you pull back) on the unit is literally fried and cracked. What causes something like this? Where can i get this part?

    You can get it from an authorized Canon dealer, he'll even install it for you. To find one, just pick up the phone and dial 411.

  5. #5
    teacher-guide-expert-guru 2,500+ Posts
    Canon keeps jamming paper. Please help!

    zoraldinho's Avatar
    Join Date
    Mar 2008
    Location
    SVN
    Posts
    4,948
    Rep Power
    106

    Re: Canon keeps jamming paper. Please help!

    IN service mode check:

    COPIER>COUNTER>DRBL-1

    Fixing roller..........Estimated life=100,000......FC6-6996
    Pressure roller......100,000.........FC6-6997
    Fixing upper frame unit..100,000..........FM2-0176

    Fixing assembly....200,000.......FM2-0174...230V
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  6. #6
    Technician
    Join Date
    Jul 2011
    Posts
    29
    Rep Power
    26

    Re: Canon keeps jamming paper. Please help!

    Quote Originally Posted by zoraldinho View Post
    IN service mode check:

    COPIER>COUNTER>DRBL-1

    Fixing roller..........Estimated life=100,000......FC6-6996
    Pressure roller......100,000.........FC6-6997
    Fixing upper frame unit..100,000..........FM2-0176

    Fixing assembly....200,000.......FM2-0174...230V
    The count for the fixing unit is 18464.

    Same for the upper frame.

    If is supposed to last, can the part be defective?

  7. #7
    Field Supervisor 500+ Posts
    Canon keeps jamming paper. Please help!

    Simons's Avatar
    Join Date
    Jun 2008
    Location
    Midwest USA
    Posts
    493
    Rep Power
    0

    Re: Canon keeps jamming paper. Please help!

    if it looks cracked and fried then it might need to be replaced. Some parts were revised on the fuser unit because of bad fit. Rebuilt or new units with the updated parts will last.

    the 3170 is an old copier now. Lows of warm up cycles for low usage could have caused an early death of the fuser unit. Updates to the firmware may have not been done either. Call a tech or throw it away.

  8. #8
    Technician
    Join Date
    Jul 2011
    Posts
    29
    Rep Power
    26

    Re: Canon keeps jamming paper. Please help!

    Not sure why anybody would throw away a copier that has only 18k prints on it. Would you throw away a car that has 18k miles on it?

    if a part is guaranteed to last, would not canon be responsible for replacing it?

  9. #9
    teacher-guide-expert-guru 2,500+ Posts
    Canon keeps jamming paper. Please help!

    zoraldinho's Avatar
    Join Date
    Mar 2008
    Location
    SVN
    Posts
    4,948
    Rep Power
    106

    Re: Canon keeps jamming paper. Please help!

    If you have defective part,order a new one.Read PDF.......Binder2.pdf
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  10. #10
    Technician
    Join Date
    Jul 2011
    Posts
    29
    Rep Power
    26

    Re: Canon keeps jamming paper. Please help!

    Quote Originally Posted by zoraldinho View Post
    If you have defective part,order a new one.Read PDF.......Binder2.pdf
    Part No 62 - FL2-0167-000 is cracked and burned. Does it happen on a regular basis? Any other parts I should be watching out for? Thank you for all your help

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here