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  1. #1
    noelrissa
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    inner finisher a1

    hi,
    working on canon inner finisher a1 first i got 1101 jam code then e0571
    the gripper unit was stucked and making a load noise. do i need to replace
    the gripper unit and what is the procedure? much appreciated for any help.

  2. #2
    Technician Burdy500's Avatar
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    Re: inner finisher a1

    Did you get an answer or solution?

  3. #3
    Service Manager 10,000+ Posts
    inner finisher a1

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    Re: inner finisher a1

    Quote Originally Posted by noelrissa View Post
    hi,
    working on canon inner finisher a1 first i got 1101 jam code then e0571
    the gripper unit was stucked and making a load noise. do i need to replace
    the gripper unit and what is the procedure? much appreciated for any help.
    **************

    E571-0001
    Solution :

    Problem was resolved by applying grease to the gripper and stapler rails on finisher.

    E571-0001 error code is an error in the gripper open close motor M7. While watching the gripper at start up it never moves. The gripper unit did move freely if it was operated by hand manually. ??

    Workaround :
    In this case replacing the Gripper Assembly FM4-2698-000 resolved the issue.

    :-))

    Lucky Day-----see link for>>
    Replacement Procedure for the Inner Finisher-A1 Gripper Unit Kit.


    https://www.dropbox.com/s/3khkxjxe5u...20kit.pdf?dl=0
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Technician Burdy500's Avatar
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    Re: inner finisher a1

    Yes replacing gripper assy is the right thing!

    Verstuurd vanaf mijn SM-N920C met Tapatalk

  5. #5
    Technician Burdy500's Avatar
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    Re: inner finisher a1

    Hahaha!

    Verstuurd vanaf mijn SM-N920C met Tapatalk

  6. #6
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: inner finisher a1

    Yes Canon actually modified the gripper assembly and the stapler rail. Make sure you install the new type of rail also while you have it apart. A bad rail will crash stapler and gripper assembly

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