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  1. #1
    Senior Tech 250+ Posts pjdbm's Avatar
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    Canon ir 5070 jams with legal in doc feeder only

    I have this machine that jams the machine when using the doc feeder for legal .

    I c an copy legal off the glass all day long but when I put legal in the doc feeder the machine jams, the machine sounds like it is getting the wrong paper size and it jams.

    I remember a few years ago I had an issue like this and I think it was a setting that needed to be done.

    I went into service/feeder/adjust and adjusted paper size for each size and still N/G.

    All other paper sizes runs with no problems.

  2. #2
    Senior Tech 100+ Posts its_just_a_copier's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    Did you try FEEDER>FUNCTION>SENS-INT ?

  3. #3
    Senior Tech 250+ Posts pjdbm's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    yes, that was the first thing I did,thanks

  4. #4
    Senior Tech 100+ Posts its_just_a_copier's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    What Jam Code are you getting?

  5. #5
    Senior Tech 250+ Posts pjdbm's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    I will get them tomorrow,I had to bolt out of there to do another call.

    paper jams little more than half way out the finisher exit and one in the turnaround unit past the fuser rollers. Like I said,she will do a 100 off glass but int doc feeder,jams a multi run.

  6. #6
    Service Manager 1,000+ Posts
    Canon ir 5070 jams with legal in doc feeder only

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    Re: Canon ir 5070 jams with legal in doc feeder only

    do a main controller clear, but back up your mailbox and address book before clearing. You may want to check you firmware versions as well.
    Accidents don't just happen. They must be carelessly planned.

  7. #7
    Senior Tech 250+ Posts pjdbm's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    jam code here is 020f


    went back today and confirmed FEEDER>FUNCTION>SENS-INT and re adjusted all paper sizes in feeder.

    This machines jams legal when inverting,off the glass she feeds normal, when using doc feeder the machine inverts legal and jams. I replaced the one way 27T gear and did not fix it. I had the unit out and checked the invert gate/black plastic lever it all looks good.

    This one is bugging me out

  8. #8
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    is your machine close to or over a million copies?
    legal jamming, wrinkling, or tearing at the delivery area is normally fixed by reverse roller and external delivery roller, changing internal delivery and fb5 3394 flapper arm at the same time would make sense.

    i have seen the metal dust from lower fuser bearings fall all over the big duplex buffer rollers, causing slipping with long paper. i think it gives 020f jams.
    Last edited by vigour; 07-21-2011 at 04:16 AM.

  9. #9
    Service Manager 10,000+ Posts
    Canon ir 5070 jams with legal in doc feeder only

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    Re: Canon ir 5070 jams with legal in doc feeder only

    Quote Originally Posted by pjdbm View Post
    jam code here is 020f


    went back today and confirmed FEEDER>FUNCTION>SENS-INT and re adjusted all paper sizes in feeder.

    This machines jams legal when inverting,off the glass she feeds normal, when using doc feeder the machine inverts legal and jams. I replaced the one way 27T gear and did not fix it. I had the unit out and checked the invert gate/black plastic lever it all looks good.

    This one is bugging me out

    020F / r u sure u have the correct jam code/ ??

    that is not a doc feeder jam code ~~~~~~~~~!!!!!

    xx0F fixing claw jam sensor
    020F stationary jam



    020F Jam only with Legal sized paper
    Check Delivery Roller
    Check the Inverter Roller and related bearings for binding.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Senior Tech 250+ Posts pjdbm's Avatar
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    Re: Canon ir 5070 jams with legal in doc feeder only

    Hi Teckat

    yes the code is 020f under the letter P it reads 3 and under CNTR it reads 7333,7323,7321 all legal

    The jams are at the gate and you can hear it when it going to jam.

    I swear it sounds like the machine is getting a wrong size but will have to go back tomorrow with another tech. I pulled that oneway drive motor and gears to look for a broken gear or an worn pin slot but found nothing bad.

    why just legal jams and not letter through the feeder

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