"Platen Glass Dirty" Displaying on ImageClass MF6530

[delosangeles]

Good day everyone We have a client with a Canon IC MF6530 that is display on the LCD screen that the Platen Glass is dirty. We have cleaned both Platen glasses and the scanner but the message still keep coming up on the Display. We would be grateful for any input on this problem. Thanks in advance.

[nmfaxman]

Turn the setting off in user tools.

[teckat]

Good day everyone We have a client with a Canon IC MF6530 that is display on the LCD screen that the Platen Glass is dirty. We have cleaned both Platen glasses and the scanner but the message still keep coming up on the Display. We would be grateful for any input on this problem. Thanks in advance.

User Mode Items
COMMON SETTINGS>Additional Functions
ADF DIRTY ERROR DISPLAY(*), DO NOT DISPLAY
*: indicates factory settings.
OR

ADJUST/CLEANING
AUTO ADF DRTY ADJ OFF(*), ON
*: indicates factory settings.

[delosangeles]

You guys are great!! Thank you kindly for your help and have a great week.