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  1. #1
    Trusted Tech 50+ Posts same_steven's Avatar
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    error wont go!!!

    i have canon ir 3100cn with errorcode e000012-001 i tried servicing the drum motor but its not going. is there something i am not doing?


  2. #2
    Trusted Tech 50+ Posts same_steven's Avatar
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    Re: error wont go!!!

    i meant servicing the drum unit i thought there was a clog or something. now is there a way i can get the said motor? we dont have them here locally in Kenya.


  3. #3
    Senior Tech 100+ Posts adhy's Avatar
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    Re: error wont go!!!

    canon Tech is right just replace the Drum Motor .


  4. #4
    Trusted Tech 50+ Posts same_steven's Avatar
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    Re: error wont go!!!

    I have tried with another drum unit with no success. When i interchanged the motors with the one adjuscent to it (fixing motor) it gave me e000014-001 so i think i will just have to import the motor. Anyway thank you so much friends you are the best.


  5. #5
    Trusted Tech 50+ Posts same_steven's Avatar
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    Re: error wont go!!!

    thanks Canon tech


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