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Re: Canon ir 4570,problem with SMTP scanning
it is not the remote host , i have run smtp diagnostics, the remote end needs authentication, i enter and it works port 25
so its the scanner - reset it back to port 25
entered smtp addres exactly as pc test suite
entered same email address and password for authentication
no go do these copiers not authenticate?
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Re: Canon ir 4570,problem with SMTP scanning
so i need an smtp host that does not require any authentication , please PM me if you can help here
i send v limited traffic. Peter
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Re: Canon ir 4570,problem with SMTP scanning
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Re: Canon ir 4570,problem with SMTP scanning
Ok loaded smtp diagnositics on a laptop, took over the ip addres and physical port, can send to smtp2go but only if i have auth enabled....
next step is to put wireshark on my POS canon (never had a xerox issue like this)
is there some special secret squirrel sw setting to enable scan to email on a canon
i can ping ip address off site, i can print, also if i try to scan to pdf I only get jpeg in the mailbox what is with that???
I have to say that these canons are a job for life, no one who isnt a canon guild member has a chance.....
HELP
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Re: Canon ir 4570,problem with SMTP scanning
After a power outage an iR8070 lost its ability to send out via email. After checking all references to this post we checked the SMTPTX setting in Service Mode 2. It had jumped from port 25 to port 26. Reset it to port 25 and problem solved. Thanks to all who contributed to this thread for the help in fixing our issue.
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Re: Canon ir 4570,problem with SMTP scanning
ports , DNS, email server, email and password , and authenticate or no authenticate are the major players. Its not the Canon.
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