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  1. #1
    jboogyONE23
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    Canon ImageRUNNER 2220i - scan to email ?'s

    Hello,

    I have customer who wants to be able to scan to email on a Canon ImageRUNNER2220i. The copier has a static IP and is used primarily as a copier/networkprinter. I called the company who "supports" this unit and they assured me that it is able to perform this function. I am planning on creating a Comcast email address (who is also their ISP) and using it as the copier's email address (external smtp server).

    My first question is, can the scan to email feature be set up on the unit, itself, using the touch screen UI, or is it easier to use the remote UI? I tooka quick look at it the last time I was on location but realized I needed to dosome research first. Does anyone have directions on setting this up?

    As of now I know I will need the Comcast email account that I will dedicate tothe copier, as well as: Comcast's SMTP server's address, possibly the usernameand the password on the email account, their DNS server address and domain name(since they're their ISP could I just go to a workstation on network and justdo an ipconfig /all?). Is this correct?


    Thanks in advance,


    J
    Last edited by jboogyONE23; 08-05-2011 at 05:12 AM.

  2. #2
    Service Manager 10,000+ Posts
    Canon ImageRUNNER 2220i - scan to email ?'s

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    Re: Canon ImageRUNNER 2220i - scan to email ?'s

    from someone's previous post> forget poster for credit

    At the copier:

    Additional Functions-> System Settings-> E-mail/I-Fax Settings.

    From the RUI: Enter copier's IP address in web browser-> Additional Functions-> Custom Settings-> E-Mail/I-Fax

    SMTP Server -
    Enter your Exchange server's Ip address E-mail Address-
    Enter any e-mail address, example ourcopier@mydomain.com (this will show up as the sender)
    POP Server- Leave blank
    POP Address- Leave blank
    POP Password- Leave blank
    Auth./Encryption
    User/Password- Valid user/pass for exchange server
    Allow SSL[SMTP]- if applicable
    If you need to change the SSL port it is done in service mode.

    Scan to email

    1- SMTP server u can name ( mail.myisp.com ) or ip address
    2- Default Gateway
    3- DNS server address
    4- A valid email address must be assigned to the machine put the address in both the machine address and the administrator address locations
    5- If they are on a Domain put the domain in the DNS Domain ( mycompany.com ) After entering all of the above correctly reboot machine, and test. The above assumes that your machine is already on the network and you can print and brows to it, and the SMTP does not require Authentication.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    jboogyONE23
    Guest

    Thumbs up Re: Canon ImageRUNNER 2220i - scan to email ?'s

    Thanks for the response, teckat!

    I had literally just figured this out (after some trial and error) when your reply rolled in!

    I was not turning the machine off/then back on, so my settings were not taking effect...

    Here's what my settings looked like:

    Canonir2220i_2.JPG


    I had to disable POP - and like teckat suggested, clear out POP Server, POP Address, and POP Password.

    For anyone using Comcast as their IPS - their SMTP Address is: smtp.comcast.net


    Thanks again, teckat!
    Attached Images Attached Images

  4. #4
    Service Manager 10,000+ Posts
    Canon ImageRUNNER 2220i - scan to email ?'s

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    Re: Canon ImageRUNNER 2220i - scan to email ?'s

    Quote Originally Posted by jboogyONE23 View Post
    Thanks for the response, teckat!

    I had literally just figured this out (after some trial and error) when your reply rolled in!

    I was not turning the machine off/then back on, so my settings were not taking effect...

    Here's what my settings looked like:

    Canonir2220i_2.JPG


    I had to disable POP - and like teckat suggested, clear out POP Server, POP Address, and POP Password.

    For anyone using Comcast as their IPS - their SMTP Address is: smtp.comcast.net


    Thanks again, teckat!

    thanks for the credit, & thanks to the poster I received this from
    I should know this by hard now, getting old-good luck
    ELVIS.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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