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Thread: irc-3380

  1. #1
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    irc-3380

    one side of the copies come out a different color than the original. colors at the top portion is ok and the lower portion comes out red. replaced cyan and mag drums. made calibrations and cleaned the lasers but no luck. internals are the same. checked my transfer assly and all looks good. any help appreciated. thanks t


  2. #2
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    irc-3380

    charm5496's Avatar
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    Re: irc-3380

    what does your PG-10 and single color PG-5's look like. Depending on what the color is supposed to be something is being blocked. I would look at the laser shutters first as they to hang and not open all of they way.

    Accidents don't just happen. They must be carelessly planned.

  3. #3
    teacher-guide-expert-guru 2,500+ Posts
    irc-3380

    zoraldinho's Avatar
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    Re: irc-3380

    Check ITB life counter.Post a pic.

    Practice makes perfect
    If it ain't broke, don't fix it
    There's no such thing as a free lunch
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  4. #4
    Service Manager 10,000+ Posts
    irc-3380

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    Re: irc-3380

    Quote Originally Posted by T911 View Post
    one side of the copies come out a different color than the original. colors at the top portion is ok and the lower portion comes out red. replaced cyan and mag drums. made calibrations and cleaned the lasers but no luck. internals are the same. checked my transfer assly and all looks good. any help appreciated. thanks t

    check that the ITB Assembly is locked in and engaging correctly. = This is a known issue on this series.
    Also check that the Developer Assemblies are locked into position. The machine may not display any errors codes for either assembly even though they are not installed properly.


    Check the laser assembly dust proof glass for each individual color for any dust or fogging.
    Remove the laser assembly for easy cleaning. Reinstall and perform an auto gradation.

    check the ITB ground surface as shown in the figure below for oxidation and clean it.
    click on pic------------better view
    ITB3380.jpg

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Re: irc-3380

    You say COPIES are not color correct? have you looked to the scanner for your problem? Make sure the lens and light pipes are clean, run CCD-Adj in service mode,, then Auto Gradation Full Adjust and see how it does...

    "Once a King, always a King, but once a Knight is enough!"

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