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  1. #1
    Trusted Tech 50+ Posts
    Canon DR-2580c  Black at the bottom of scanned pages

    A\ztech's Avatar
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    Canon DR-2580c Black at the bottom of scanned pages

    Hi Guys this isn't a copier but a scanner. I have customer using a canon scanner, when she scans through the feeder it comes up with a black line all the way across the bottom of page about a quarter inch thick, works fine on glass. I replaced feed rollers, checked sensors not much to this machine don't know what else to try has anybody seen this problem?


  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Canon DR-2580c  Black at the bottom of scanned pages

    zoraldinho's Avatar
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    Re: Canon DR-2580c Black at the bottom of scanned pages

    Post a picture!

    Practice makes perfect
    If it ain't broke, don't fix it
    There's no such thing as a free lunch
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Service Manager 1,000+ Posts
    Canon DR-2580c  Black at the bottom of scanned pages

    charm5496's Avatar
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    Re: Canon DR-2580c Black at the bottom of scanned pages

    did you take a look at the slit glass where the contact image sensor sits when scanning through the Document Feeder? Debris, white out, torn paper maybe trapped in that area?

    Accidents don't just happen. They must be carelessly planned.

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