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  1. #1
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    Replacement drum for IRC3380i

    hi gurus, i got a replacement drum.
    It look like this but i seems to have difficult getting the old drum out..
    http://i01.i.aliimg.com/photo/v0/491..._2525_2530.jpg


    IR 3025 was simple. but IRC3380i seems immpossible to me.

    Gurus, pls assist...Thanks in advance!

  2. #2
    Senior Tech 100+ Posts doktor's Avatar
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    Re: Replacement drum for IRC3380i

    Buy original drum unit.

  3. #3
    Service Manager 10,000+ Posts
    Replacement drum for IRC3380i

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    Re: Replacement drum for IRC3380i

    Quote Originally Posted by icopier View Post
    hi gurus, i got a replacement drum.
    It look like this but i seems to have difficult getting the old drum out..
    http://i01.i.aliimg.com/photo/v0/491..._2525_2530.jpg


    IR 3025 was simple. but IRC3380i seems immpossible to me.

    Gurus, pls assist...Thanks in advance!
    biting mans butt.jpg

    non-OEM dog
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Service Manager 1,000+ Posts
    Replacement drum for IRC3380i

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    Re: Replacement drum for IRC3380i

    Quote Originally Posted by icopier View Post
    hi gurus, i got a replacement drum.
    It look like this but i seems to have difficult getting the old drum out..
    http://i01.i.aliimg.com/photo/v0/491..._2525_2530.jpg


    IR 3025 was simple. but IRC3380i seems immpossible to me.

    Gurus, pls assist...Thanks in advance!
    Even if you do get the old drum out and the new one back in your starter will be old and worn along with the side seals which will cause toner dumping and an even bigger mess. Just buy a drum unit and be done with it.
    Accidents don't just happen. They must be carelessly planned.

  5. #5
    Service Manager 2,500+ Posts
    Replacement drum for IRC3380i

    skynet's Avatar
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    Re: Replacement drum for IRC3380i

    Quote Originally Posted by icopier View Post
    IR 3025 was simple. but IRC3380i seems immpossible to me.
    !
    Its not impossible its just a pain in the ass.

    Our service managers encourage us to use a compatible kit comprising of a drum, charge roller a seal and cleaning blade before we fit a canon drum.

    The biggest problem is lines on the dev roller where hardened dev and toner is preventing a nice even layer, another problem is their choice of patting powder used on the cleaning blade this sometimes flakes off like dried paint and ends up on the charge roller. Most of the time we end up binning one or two drums for genuine so that's up to £80 in the bin.

    The funny thing about these drum kits is the same manufacturer decided to start selling refurbished drums and gave our company some samples for free.

    75% failed, Lines on copies, the release tapes getting stuck inside the drum, poor colour, poor colour consistency on small runs, drums getting scratched (by who knows what) as soon as they were tested.

    The company seems to have given up selling the refurb drums so its obvious they cannot use their kit to make a good drum.


    Rant over....

  6. #6
    Service Manager 10,000+ Posts
    Replacement drum for IRC3380i

    teckat's Avatar
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    Re: Replacement drum for IRC3380i

    in today's world customer contract prices need to reflect Drum costs

    many companies still don't know know how apply this cost and experience a profit

    structure of contracts is the science of knowing your customers truthful needs/
    a customer can lie the first time/
    but in the long run they will feel the pain of non-responsive service & an enlarged contract in the future-

    if u supply OEM Drums/ it will prevent headaches and loss of customers
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    AccService 100+ Posts
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    Cool Re: Replacement drum for IRC3380i

    OEM OEM OEM oEM it the way to go....! Say no more... Save yourslef the pain ritenow... LOL

  8. #8
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    Re: Replacement drum for IRC3380i

    Seems logical. But the machine is supposed to work for another 3 months before scraping,with an average monthly of 2000-3000 copies a month.
    What do you guys suggest?

  9. #9
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Smile OEM OEM OEM oEM it the way to go....!

    Quote Originally Posted by gerryhuerta View Post
    OEM OEM OEM oEM it the way to go....! Say no more... Save yourslef the pain ritenow... LOL
    Have to laugh here,, I just had a flashback to my childhood. In the movie the Wizard of OZ, when the guards are marching back & forth in front of the witch's castle they are chanting Oh EE OH,,,OHOH.

    Now I see them Chanting Oh EE M, OHOH...

    "Once a King, always a King, but once a Knight is enough!"

  10. #10
    Service Manager 10,000+ Posts
    Replacement drum for IRC3380i

    teckat's Avatar
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    Re: OEM OEM OEM oEM it the way to go....!

    Quote Originally Posted by mrfixit51 View Post
    Have to laugh here,, I just had a flashback to my childhood. In the movie the Wizard of OZ, when the guards are marching back & forth in front of the witch's castle they are chanting Oh EE OH,,,OHOH.

    Now I see them Chanting Oh EE M, OHOH...


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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