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  1. #1
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    canon irc 3220 000747-0325 error

    Does anyone know what the e000747- 0325 error is?
    HELP!
    Thank
    John

  2. #2
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    canon irc 3220 000747-0325 error

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    Re: canon irc 3220 000747-0325 error

    Quote Originally Posted by printerjohn62 View Post
    Does anyone know what the e000747- 0325 error is?
    HELP!
    Thank
    John

    read the PDF below first-before doing below
    First try re-seating all the Boards,Connectors,Dimms, as well as the Boot Rom on the Main Controller. If the code is still occurring replace the Memory Dimms located on the Main Controller.

    When one or more of the Sub PCB’s are not properly seated in their slot on the main controller
    there are multiple error codes that can be generated.


    READ THIS PDF it applies to all iR's
    TP07 094[1].pdf


    disregard that the 3220 or your code is not listed/

    this procedure has helped many a tech
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: canon irc 3220 000747-0325 error

    I saw your post on this earler and followed it. powered up then got a 602-0102 error did a disk check came up ok. power up same message. this was just a few min. ago.
    thanks for your help.
    any ideas now
    Thanks again
    John

  4. #4
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Re: canon irc 3220 000747-0325 error

    602 is a hard drive error, check your cabling, and try installing system software on the drive...
    "Once a King, always a King, but once a Knight is enough!"

  5. #5
    Service Manager 10,000+ Posts
    canon irc 3220 000747-0325 error

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    Re: canon irc 3220 000747-0325 error

    Quote Originally Posted by printerjohn62 View Post
    I saw your post on this earler and followed it. powered up then got a 602-0102 error did a disk check came up ok. power up same message. this was just a few min. ago.
    thanks for your help.
    any ideas now
    Thanks again
    John

    how did u go from a 747 Code to a 602 Code ??

    what did u do in between these codes ?? did u remove boards to clean & re-seat ???
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
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    Re: canon irc 3220 000747-0325 error

    I removed clean boards cleared th mn-con. powered on got code

  7. #7
    Service Manager 10,000+ Posts
    canon irc 3220 000747-0325 error

    teckat's Avatar
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    Re: canon irc 3220 000747-0325 error

    Quote Originally Posted by printerjohn62 View Post
    I removed clean boards cleared th mn-con. powered on got code


    did u read the pdf I posted about measuring > and re-seating.

    why and who told u to clear MN-CON
    ??????

    MN-CON

    Clears RAM on main controller PCB’s SRAM board.
    The RAM is cleared after the OK key is pressed.
    Caution
    • Executing this item initializes all the data on the SRAM board. In other words, file management information for the hard disk is initialized, and image data on the hard disk can no longer be read.
    Before executing this item, explain to the user that all images in the BOX will be lost, and receive permission to execute.
    Operation
    1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the
    method service mode setting values.

    2) Select this item, then press the OK key.

    did u put back the settings ???
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
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    Re: canon irc 3220 000747-0325 error

    another tech told me to clear it. im working on putting the settings in now...wish i never listen to him. you are a wealth of info. thanks for all your help so far.

  9. #9
    Service Manager 10,000+ Posts
    canon irc 3220 000747-0325 error

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    Re: canon irc 3220 000747-0325 error

    on iR's u need to keep copies of your P-Print settings & User Data settings under that small cover/ inside the front door/ in there u may find the original spec settings> leave them in there-

    if it pops a 602 code again/ try this> power off>hold down 1 & 9 key while powering back up> release when u see the white defrag boxes droping on LCD-/ when complete it should go in download if ok- then power of/on printer - may get lucky/

    re-check your COPIER>OPTION<INT-FACE>IMG-CONT
    if u have a fiery attached(imagePass C1/2) it should be set to "3"
    for Fiery>
    Always follow the shutdown procedure in printer tab/then follow shutdown procedure on control panel for printer-

    I tell customers this a hundred times over & over> it prevents lock-up/errant codes/ & headaches
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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