iPF8000 error 03130031-2618

[V-P]

Hi fellas,

This month has been crazy about errors.

I have a case with an iPF8000. Error 03130031-2618.
The point is that even in SM it will show the error and not let me do anything.
I cannot even replace print heads.
And the story keeps getting better.
Customer had previously bought a pair of PF-02 print heads.
So I cannot make an upgrade in software because than the plotter would require PF-03 print-heads.

I had a quick look at the plotter (between service visits) and some things are strange.
If you turn on with the "cover open" or "the lever raised" the plotter will sense them, BUT if I close the cover or lower the lever, these actions are not detected by the plotter. I cannot even turn it off at that point, I have to unplug.

Anyone has a clue ?

[teckat]

Print Head failure.
First try replacing the Print Heads and if the problem persist, re-seat all the cabling to the Relay PCB and the Carriage Unit PCB.
A loss or faulty connection to either one of the PCB's could cause the problem. In one case, the problem was related to both a faulty Flex Cable Assembly (QM3-2005-000) and the Carriage Assembly PCB (QM3-1995-020) for the IPF8000 and (QM3-3093-000) for the 8000S.

Canon should be put in jail for their lack of info/support on LFP



you have seen this before !!!!!!!!!!!!!!! in manual-

03130031-2618 VH voltage abnormality error

The voltage of the print head is abnormal.

Probable fault location:

Print head, head relay PCB, carriage relay PCB, main controller PCB


Countermeasure:

1) Replace the print head.
2) Cable continuity check
If continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable.
3) Replace the head relay PCB.
4) Cable continuity check
If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable.
5) Replace the carriage relay PCB.
6) Replace the main controller PCB

[V-P]

Yeah I was going to replace print heads, but the only way to do that is when the printer is off.
Even in sm it does not allow me to do anything.
To be honest I didn't like to replace print heads with the printer off.
I always do it by procedure. It can save a lot of hassle.
But I have no other way, so I will replace both of them and let you know.

[Aparsons]

Am new to this (but aging fast) and have an iPF6300 with the 03130031-2618 error. This error is just the same whether the print heads are in or not, or in fact if the timing strip is in (I forgot to replace it after a disassembly).

If you boot up a printer without the printheads in surely you get a "no printheads" message, if there is an error that is unrelated to the printheads then this will persist, as does the 2618.

It was owing the apparent fundamental nature of this error that it thought it must be the power supply and changed it. It was not and having changed other parts I think it might be the main controller.

There must be a diagnostic sequence together with symptoms that will point squarely towards a specific hardware failure rather than the sequential exchange of parts promoted by the service manuals. Change this, if that does not work change that, failing that change this next and so on.

How did things turn out in the end, was the printer fixed, and how was it fixed, or was it scrapped?

Thanks.