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  1. #1
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    imageprograf 8100

    Hi folks I was wondering if anyone has a service manual for this machine. I'm getting a printhead temperature error. Changed the printhead yet still does it. canon won't let ISG guys touch the commercial stuff apparently. Thanks all

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    imageprograf 8100

    zoraldinho's Avatar
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    Re: imageprograf 8100

    All requests for service manuals must be made in the Service Manual Request Forum.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
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    Re: imageprograf 8100

    Quote Originally Posted by zoraldinho View Post
    All requests for service manuals must be made in the Service Manual Request Forum.
    Whoops sorry about that. Moderator can close this thread.

    update - tried to create a post in the sm request forum but it keeps saying I do not have permission to do so.

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    imageprograf 8100

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    Re: imageprograf 8100

    Printhead error

    <Remedy>

    1.Replace the printhead.
    2.Replace the head relay PCB.
    3.Cable connection check
    Replace the cable between the head relay PCB and carriage relay PCB if the
    connection is not functioning normally.
    4.Replace the carriage relay PCB.
    5.Cable connection check
    Replace the cable between the carriage relay PCB and engine controller if the
    connection is not functioning normally.
    6.Replace the engine controller.
    7.Replace the system controller.

    When a service call error occurs, the error is not cleared and the error display remains
    on the operation panel even if printer power goes off and on.
    This is to avoid thet the user can cleare service call errors preventing the printer from
    damage.
    Service call errors can be cleared, however, by starting up the printer with the service
    mode.
    Codes in parentheses are not displayed when a service call error occurs.
    These codes can be checked in the error history by using
    SERVICE MODE>DISPLAY>ERROR.
    When the Temperature Rise error (E161-403E or 403F) occurs, three records are recorded per error on the error
    record of Print.Inf. Therefore, the frequency of occurence should be counted as once for three records. A countermeasure
    will be taken so that one record is recorded per error.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
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    Re: imageprograf 8100

    Quote Originally Posted by zoraldinho View Post
    Printhead error

    <Remedy>

    1.Replace the printhead.
    2.Replace the head relay PCB.
    3.Cable connection check
    Replace the cable between the head relay PCB and carriage relay PCB if the
    connection is not functioning normally.
    4.Replace the carriage relay PCB.
    5.Cable connection check
    Replace the cable between the carriage relay PCB and engine controller if the
    connection is not functioning normally.
    6.Replace the engine controller.
    7.Replace the system controller.

    When a service call error occurs, the error is not cleared and the error display remains
    on the operation panel even if printer power goes off and on.
    This is to avoid thet the user can cleare service call errors preventing the printer from
    damage.
    Service call errors can be cleared, however, by starting up the printer with the service
    mode.
    Codes in parentheses are not displayed when a service call error occurs.
    These codes can be checked in the error history by using
    SERVICE MODE>DISPLAY>ERROR.
    When the Temperature Rise error (E161-403E or 403F) occurs, three records are recorded per error on the error
    record of Print.Inf. Therefore, the frequency of occurence should be counted as once for three records. A countermeasure
    will be taken so that one record is recorded per error.
    Thank you I'd still like the manual if possible as all I have now is the user's guide which doesn't give me much to go on. No error codes, disassembly, replacement procedures, etc....

  6. #6
    Service Manager 5,000+ Posts
    imageprograf 8100


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    Lightbulb Re: imageprograf 8100

    I've got the Parts & Service manual. Email me at Paul@justmanuals.com

  7. #7
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    Re: imageprograf 8100

    Free manuals. if I was going to pay I'd have paid canon for it.

  8. #8
    Service Manager 10,000+ Posts
    imageprograf 8100

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    Re: imageprograf 8100

    not everything is free here

    you can not buy a service manual from Canon/ unless u work for an authorized dealer
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
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    Re: imageprograf 8100

    Quote Originally Posted by teckat View Post
    not everything is free here

    you can not buy a service manual from Canon/ unless u work for an authorized dealer
    technically yes. Unofficially you can get whatever you want from any dealer you want. It's a sale to them and it happens a lot.

  10. #10
    Service Manager 10,000+ Posts
    imageprograf 8100

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    Re: imageprograf 8100

    Quote Originally Posted by northernlife View Post
    technically yes. Unofficially you can get whatever you want from any dealer you want. It's a sale to them and it happens a lot.

    You put you dealership in jeopardy for a few manual sales risky bussiness.

    I know of a few authorized dealerships who have bitten the dust for their sales practices.

    Live n' Learn
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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