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  1. #1
    Senior Tech 100+ Posts DANIELCANON's Avatar
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    Mensaje en el display de la image press c1

    hola a todos tengo este mensaje en el display de la copiadora image press C1 ALGUIEN ME PUEDE DECIR A QUE SE DEBE?

    The Default key is corrupted or invalid...........(ingles)
    325910_192677474138557_100001889174159_442003_1163674706_o.jpg
    La clave prefijada esta dañada o no es valida.......(español).

    adjunto foto.....gracias

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Mensaje en el display de la image press c1

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    Re: Mensaje en el display de la image press c1

    Service mode level 2:CLEAR-CA-KEY

    Perform batch deletion of the CA certificate and key pair.
    When a serviceman replaces or disposes of a device, he/she must perform batch deletion of the
    CA certificate and key pair. The CA certificate is used by MEAP application which uses E-RDS,
    and SSL client connection. The key pair is used by IPP, RUI, and MEAP SSL function.
    - If this operation is not performed when a device is replaced or disposed of, the CA certificate
    and key pair additionally registered by a user remains in the HDD, which causes a security
    problem. Therefore, a serviceman must perform this operation.
    - Be sure to make sure that OK is displayed after the operation is performed. When NG is
    displayed, the CA certificate and key pair may have not been normally deleted. Therefore, it is
    necessary to surely delete them by initializing the HDD, etc.
    - When this operation is performed, the SSL server certificate and key pair additionally registered
    by a user are also deleted. Therefore, do not perform this operation carelessly. If you have deleted
    the data by mistake, you need to ask the user to reinstall the SSL server certificate. If no certificate
    is additionally installed by a user, the setting values are initialized to be the same as the factory
    setting, and there is no impact to the user.
    Operation method
    1) Select this item and press the OK key.
    2) When the data is cleared normally, OK is displayed.
    3) Turn OFF/ON the main power.
    Reference:
    When the power is turned OFF/ON, the CA certificate and key pair are extracted from the archive
    (/BOOTDEV/KCMNG) and become available for the function mentioned above (E-RDS/SSL
    function).
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Senior Tech 100+ Posts DANIELCANON's Avatar
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    Thumbs up Re: Mensaje en el display de la image press c1

    Muchas gracias ya se borro el mensaje

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    Mensaje en el display de la image press c1

    zoraldinho's Avatar
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    Re: Mensaje en el display de la image press c1

    Quote Originally Posted by DANIELCANON View Post
    Muchas gracias ya se borro el mensaje
    smile.jpg
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Service Manager 10,000+ Posts
    Mensaje en el display de la image press c1

    teckat's Avatar
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    Re: Mensaje en el display de la image press c1

    Quote Originally Posted by DANIELCANON View Post
    Muchas gracias ya se borro el mensaje
    How to clear out the message Default Key is Corrupt
    1. Enter service mode * 2 8 * > * 2, for level 2
    2. Copier > Function > Clear > highlight CA Key - press OK.
    3. Power copier off, then back on - Default Key is Corrupt message should clear.

    IMPORTANT NOTES:
    In some case although the above procedure was followed,
    “The Default Key is corrupted or invalid.” message is still displayed.
    Please perform the following procedure.
    1.Install the key and the CA certificate using Service Support Tool.
    2.Turn the main power OFF and ON.
    3.Clear CAKEY. (Service Mode Level 2 > COPIER > FUNCTION> CLEAR > CAKEY)
    4.Turn the main power OFF and ON. * After this procedure is performed the key and the CA certificate will be set to the default values.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Senior Tech 100+ Posts DANIELCANON's Avatar
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    Cool Re: Mensaje en el display de la image press c1

    de verdad gracias

  7. #7
    Service Manager 10,000+ Posts
    Mensaje en el display de la image press c1

    teckat's Avatar
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    Re: Mensaje en el display de la image press c1

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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