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  1. #1
    Trusted Tech 50+ Posts
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    Canon ir5570 copier problem

    My copier canon ir5570 write suspended when printing till i close the copier and open it again,it repeat this many times.
    thanks for help


  2. #2
    Field Supervisor 500+ Posts vigour's Avatar
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    Re: Canon ir5570 copier problem

    there is usually aproblem with your finisher.
    check the alarm codes.
    check if you have staples loaded


  3. #3
    Service Manager 10,000+ Posts
    Canon ir5570 copier problem

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    Re: Canon ir5570 copier problem

    Quote Originally Posted by hamdyyassin View Post
    My copier canon ir5570 write suspended when printing till i close the copier and open it again,it repeat this many times.
    thanks for help

    "suspend" message appears on the Control Panel.
    The imageRUNNER has to be turned off and on in order to clear the suspend message.

    Improper actuation of SW7 can cause a 'suspend' message on the Control Panel.
    Switch SW7 actuates when the Fixing Feeder Drawer Handle engages. Check I/O address P-CON P005 Bit 11.When the Drawer engages properly, Bit 11 is 0, otherwise it is 1. Bit 11 should change states as the Drawer is engaged and disengaged. If Bit 11 does not change from a '1' state, check SW7 located at the Fixing Feeder Engagement Handle.

    Switch SW7 connects to the DC Controller at J106 A1 (ground/return) & A12 (12Vdc). When SW7 actuates, there should be continuity between J106 A1 & A12. If 12Vdc is not present at J106 A12, check the continuity of fuse FU18 on the dc controller. If FU18 is blown, check for a short in the wiring from the DC Controller to SW7. If FU18 is blown, replace the DC Controller after repairing the shorted wire for SW7.


    Canon
    'Copy Suspend Message' is displayed on the Control Panel
    In some cases, it was found that the Front Door Switch was losing 24 volts on one of its leads. The front Door Switch, (SW2) should have 24 volts going to both leads with the door closed. As a result, the 'Copy Suspend Message' would appear during a copy run. Replacing the Rush Current PCB resolved the issue. The Rush Current PCB supplies voltage to the Door Switch, (SW2). The part number for the Rush Current PCB is FG6-4978-030.

    The imageRUNNER will go into 'Suspend Mode' with Finisher T1 / T2 and Punch Unit M1 attached. If the Finisher and Punch unit were disconnected from the imageRUNNER, the message will no longer appear.
    In some cases it was found that the dip switches on the Punch Controller PCB were not all in the off position. Turning all the dip switches to the off position and power cycling the machine resolved the suspend message.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    cservis
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    Thumbs up Re: Canon ir5570 copier problem

    Dear Teckat, thank you very much for your invaluable help with this matter, it solved te problem, the way yu describe it, FU18 was the issue.
    best regards


  5. #5
    Service Manager 10,000+ Posts
    Canon ir5570 copier problem

    teckat's Avatar
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    Re: Canon ir5570 copier problem

    Quote Originally Posted by cservis View Post
    Dear Teckat, thank you very much for your invaluable help with this matter, it solved te problem, the way yu describe it, FU18 was the issue.best regards
    -------;>Welcome, Good Work. (:-)

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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