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  1. #1
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    Can you Help me about 4570 with SST 4.52 ?

    Hello every body! I have a canon ir 4570 and SST 4.52, (ping -t is ok use cross cable) but I can't connect/detect with SST v.4.52 .
    Can you help me about this problem?
    Thanks, I am sorry about my english.
    Last edited by SYAFIQ; 10-02-2011 at 06:59 AM.

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Can you Help me about 4570 with SST 4.52 ?

    zoraldinho's Avatar
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    Re: Can you Help me about 4570 with SST 4.52 ?

    -Normal Mode (download mode B)

    turn on the main power while holding down 1+7; then, make the following selections in service mode:
    COPIER>FUNCTION>SYSTEM>DOWNLOAD
    -Safe Mode(download mode A)

    turn on the main power while holding down 2+8

    Capture_011.jpg

    Installing the System Software

    The system software that has been downloaded by the SST (version 3.01 or later) is saved in the temporary storage
    area of the HDD. You must then turn off and then on the main power switch so that the system software will be
    written to the system area, boot ROM, and flash ROM when the machine starts up. When you turn off and then on
    the main power switch for a second time, the machine will start up using the new version of the system software.

    [Registering the System Software]
    1) Start up the PC.
    2) Set the system CD in the PC.
    3) Start up the SST.  
    4) Click [Register System Software]
    5) Select the drive in which you have set the System CD, and click [SEARCH].
    6) The list of system software found on the System CD appears. Remove the check from the folders and software
    you will not need; then, click [REGISTER].
    7) When the result of registration is indicated, click [OK].

    Making Connections

    [Procedure]


    1) Start up the PC.
    2) Check the network settings of the PC.
    - At the command prompt, type 'IPCONFIG', and press the Return key.
    - Check to see that the network settings are as follows:
    IP address: 172.16.1.160
    subnet mask: 255.255.255.0
    default gateway: any
    3) Check to see that the Execute/Memory lamp on the control panel is off, and turn off the main power switch
    (iR4570/3570, 2870/2270 Series).
    3-1) Hold down the power switch on the control panel for 3 sec or more.
    3-2) Follow the instructions indicated on the control panel so that the main power switch may be turned off.
    3-3) Turn off the main power switch.
    4) Connect the PC to the machine using a cross cable (iR4570/3570, 2870/2270 Series).
    5) Start up the machine to suit the download mode you will be using (iR4570/3570, 2870/2270 Series).
    - Normal Mode
    Turn on the main power switch while holding down 1+7.
    When the machine has started up, make the following selections: COPIER > FUNCTION > SYSTEM >
    DOWNLOAD.
    - Safe Mode
    Turn on the main power switch while holding down 2+8.
    6) Start up the Service Support Tool.
    7) Select the model of the machine to connect (iR2270/3570).
    8) Click [START].
    Capture_012.jpg
    Capture_013.jpg

    Capture_014.jpg
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by zoraldinho View Post
    -Normal Mode (download mode B)

    turn on the main power while holding down 1+7; then, make the following selections in service mode:
    COPIER>FUNCTION>SYSTEM>DOWNLOAD
    -Safe Mode(download mode A)

    turn on the main power while holding down 2+8

    Capture_011.jpg

    Installing the System Software

    The system software that has been downloaded by the SST (version 3.01 or later) is saved in the temporary storage
    area of the HDD. You must then turn off and then on the main power switch so that the system software will be
    written to the system area, boot ROM, and flash ROM when the machine starts up. When you turn off and then on
    the main power switch for a second time, the machine will start up using the new version of the system software.

    [Registering the System Software]
    1) Start up the PC.
    2) Set the system CD in the PC.
    3) Start up the SST.  
    4) Click [Register System Software]
    5) Select the drive in which you have set the System CD, and click [SEARCH].
    6) The list of system software found on the System CD appears. Remove the check from the folders and software
    you will not need; then, click [REGISTER].
    7) When the result of registration is indicated, click [OK].

    Making Connections

    [Procedure]


    1) Start up the PC.
    2) Check the network settings of the PC.
    - At the command prompt, type 'IPCONFIG', and press the Return key.
    - Check to see that the network settings are as follows:
    IP address: 172.16.1.160
    subnet mask: 255.255.255.0
    default gateway: any
    3) Check to see that the Execute/Memory lamp on the control panel is off, and turn off the main power switch
    (iR4570/3570, 2870/2270 Series).
    3-1) Hold down the power switch on the control panel for 3 sec or more.
    3-2) Follow the instructions indicated on the control panel so that the main power switch may be turned off.
    3-3) Turn off the main power switch.
    4) Connect the PC to the machine using a cross cable (iR4570/3570, 2870/2270 Series).
    5) Start up the machine to suit the download mode you will be using (iR4570/3570, 2870/2270 Series).
    - Normal Mode
    Turn on the main power switch while holding down 1+7.
    When the machine has started up, make the following selections: COPIER > FUNCTION > SYSTEM >
    DOWNLOAD.
    - Safe Mode
    Turn on the main power switch while holding down 2+8.
    6) Start up the Service Support Tool.
    7) Select the model of the machine to connect (iR2270/3570).
    8) Click [START].
    Capture_012.jpg
    Capture_013.jpg

    Capture_014.jpg
    Thanks a lot for your advice.
    I will try....

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    Can you Help me about 4570 with SST 4.52 ?

    zoraldinho's Avatar
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by SYAFIQ View Post
    Thanks a lot for your advice.
    I will try....
    smile.jpg
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by zoraldinho View Post
    -Normal Mode (download mode B)

    turn on the main power while holding down 1+7; then, make the following selections in service mode:
    COPIER>FUNCTION>SYSTEM>DOWNLOAD
    -Safe Mode(download mode A)

    turn on the main power while holding down 2+8

    Capture_011.jpg

    Installing the System Software

    The system software that has been downloaded by the SST (version 3.01 or later) is saved in the temporary storage
    area of the HDD. You must then turn off and then on the main power switch so that the system software will be
    written to the system area, boot ROM, and flash ROM when the machine starts up. When you turn off and then on
    the main power switch for a second time, the machine will start up using the new version of the system software.

    [Registering the System Software]
    1) Start up the PC.
    2) Set the system CD in the PC.
    3) Start up the SST.  
    4) Click [Register System Software]
    5) Select the drive in which you have set the System CD, and click [SEARCH].
    6) The list of system software found on the System CD appears. Remove the check from the folders and software
    you will not need; then, click [REGISTER].
    7) When the result of registration is indicated, click [OK].

    Making Connections

    [Procedure]


    1) Start up the PC.
    2) Check the network settings of the PC.
    - At the command prompt, type 'IPCONFIG', and press the Return key.
    - Check to see that the network settings are as follows:
    IP address: 172.16.1.160
    subnet mask: 255.255.255.0
    default gateway: any
    3) Check to see that the Execute/Memory lamp on the control panel is off, and turn off the main power switch
    (iR4570/3570, 2870/2270 Series).
    3-1) Hold down the power switch on the control panel for 3 sec or more.
    3-2) Follow the instructions indicated on the control panel so that the main power switch may be turned off.
    3-3) Turn off the main power switch.
    4) Connect the PC to the machine using a cross cable (iR4570/3570, 2870/2270 Series).
    5) Start up the machine to suit the download mode you will be using (iR4570/3570, 2870/2270 Series).
    - Normal Mode
    Turn on the main power switch while holding down 1+7.
    When the machine has started up, make the following selections: COPIER > FUNCTION > SYSTEM >
    DOWNLOAD.
    - Safe Mode
    Turn on the main power switch while holding down 2+8.
    6) Start up the Service Support Tool.
    7) Select the model of the machine to connect (iR2270/3570).
    8) Click [START].
    Capture_012.jpg
    Capture_013.jpg

    Capture_014.jpg

    Step 1 - 6 is ok.
    But Step 7 and 8, no choice so I can't select a model and start.

    Thanks a alot.

  6. #6
    Field Supervisor 500+ Posts
    Can you Help me about 4570 with SST 4.52 ?

    totoro's Avatar
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Do you have the IR 4570 system software registered?
    Totoro

  7. #7
    Service Manager 5,000+ Posts
    Can you Help me about 4570 with SST 4.52 ?


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    Re: Can you Help me about 4570 with SST 4.52 ?

    Yes, why?

  8. #8
    Service Manager 10,000+ Posts
    Can you Help me about 4570 with SST 4.52 ?

    teckat's Avatar
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by SYAFIQ View Post
    Step 1 - 6 is ok.
    But Step 7 and 8, no choice so I can't select a model and start.

    Thanks a alot.
    The “ALL” and “ALL_HDF” have been removed and are no longer needed.
    Please delete the “ALL” and ALL_HDF” files in your Service Support Tool v4.32Ey or higher and use the
    “ASSIST MODE” feature for future downloads.


    sst.JPG this is where the firmware should be located below
    C:\Canon File Folder\SST System Software Folder\SST Files\iR2270_v40.03
    your firmware needs to be registered as shown under connect/if not select REGISTER FIRMWARE>SEARCH>Highlight iR2270>
    SST SEARCH.JPGthen elect REGISTER to add
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    teacher-guide-expert-guru 2,500+ Posts
    Can you Help me about 4570 with SST 4.52 ?

    zoraldinho's Avatar
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by manuals4you View Post
    Yes, why?
    If you wont sell something,OK,but when we have technican Discussion you never help nobody,so you and your sarcasm i don't won't see again in my thread!!
    Last edited by zoraldinho; 10-02-2011 at 08:58 PM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  10. #10
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    Re: Can you Help me about 4570 with SST 4.52 ?

    Quote Originally Posted by totoro View Post
    Do you have the IR 4570 system software registered?
    No, I will backup my HD/firmware.
    Quote Originally Posted by manuals4you View Post
    Yes, why?
    ????
    Quote Originally Posted by teckat View Post
    The “ALL” and “ALL_HDF” have been removed and are no longer needed.
    Please delete the “ALL” and ALL_HDF” files in your Service Support Tool v4.32Ey or higher and use the
    “ASSIST MODE” feature for future downloads.


    sst.JPG this is where the firmware should be located below
    C:\Canon File Folder\SST System Software Folder\SST Files\iR2270_v40.03
    your firmware needs to be registered as shown under connect/if not select REGISTER FIRMWARE>SEARCH>Highlight iR2270>
    SST SEARCH.JPGthen elect REGISTER to add
    Thanks a lot for your share.
    I will try..

    Quote Originally Posted by zoraldinho View Post
    If you wont sell something,OK,but when we have technican Discussion you never help nobody,so you and your sarcasm i don't won't see again in my thread!!
    I agree.......

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