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  1. #1
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    canon 3080 error e00025- 0003

    hello

    i have a canon 3080 with error e00025 - 0003 .

    what is the problem?

  2. #2
    Service Manager 1,000+ Posts
    canon 3080 error e00025- 0003

    charm5496's Avatar
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    Re: canon 3080 error e00025- 0003

    it is an error with your process unit where the toners, drum, ITB and waste bottle sit. You could have anything from a loose connection, toner or paper in a connector, bad motor or sensor even the DC controller. My advice is to pay someone who is trained on the device to work on it.
    Accidents don't just happen. They must be carelessly planned.

  3. #3
    Senior Tech 100+ Posts doktor's Avatar
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    Re: canon 3080 error e00025- 0003


  4. #4
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    canon 3080 error e00025- 0003

    Simons's Avatar
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    Re: canon 3080 error e00025- 0003

    It may have been a customer caused problem changeing toner. I would also wonder if e025- 0103 Bk buffer supply error isnt a customer induced problem that went away now for a few months too!

    edit: I was right I think both of these can be caused by the customer and im not sure but maybe related to the need to arrow through the screens to register a new toner? hmmm?
    Product : image Runner C3380/ C2880
    Title : Error Code E025 on Image Runner C3380/C2880

    Error :
    Error code E025 is displayed

    Workaround :

    Error Code E025-xxxx
    Symptom
    An E025-xxxx error code is displayed on the control panel.

    Cause
    Defective Drum Unit
    Blocked Toner Pipe (High Humidity / High Temperature Environment)
    Loose/ Faulty Wiring
    Faulty/ Dirty Toner Feed Level Sensor
    Faulty Toner Supply Motor
    Defective Connecting PCB Unit
    Defective DC Controller PCB Assembly

    Action
    Check for a broken or jammed toner supply auger on the Drum Assembly.
    Check the toner holes on the Drum and Hopper Assembly. Use a vacuum to clear any blockage found.



    Also check that the sensor lever is not jammed
    Check for loose or pinched wires on the Connecting PCB Unit at J551 and J552.
    If the Toner feed motors (M8 through M11) can be activated in service mode under PART-CHK, suspect a fault at Toner feed level sensor. First clean the sensor, if found to be faulty replace it with a new one:
    PS3 through PS5: Toner feed level sensor (WG8-5772-000)
    PS6: Toner feed level sensor for black (FK2-0149-000)

    Replace the Toner Supply Motor and check the connectors at the DC Controller PCB. Use the following chart as a reference:
    Ref. Description Part Number DC Controller PCB
    Connector Error Code
    M8 Toner supply motor (Y) FM2-5597 J2012 E025-0000
    E025-0100
    M9 Toner supply motor (M) FM2-5597 J2010 E025-0001
    E025-0101
    M10 Toner supply motor (C) FM2-5597 J2008 E025-0002
    E025-0102
    M11 Toner supply motor (K) FM2-5597 J2005 E025-0003
    E025-0103

    Replace the Connecting PCB Unit (FM2-8266-000)
    Replace the DC Controller PCB Assembly (FM2-8263-000)





  5. #5
    Service Manager 10,000+ Posts
    canon 3080 error e00025- 0003

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    Re: canon 3080 error e00025- 0003

    Quote Originally Posted by asser145 View Post
    hello

    i have a canon 3080 with error e00025 - 0003 .

    what is the problem?

    SERVICE TECH ????
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
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    Re: canon 3080 error e00025- 0003

    yes i'am a tech support

  7. #7
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    Re: canon 3080 error e00025- 0003

    I found the solution in this forum:

    E025-003 irc3380

    the solution was clean sensors PS3, PS4, PS5 and PS6

    tanks teckat

  8. #8
    Service Manager 10,000+ Posts
    canon 3080 error e00025- 0003

    teckat's Avatar
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    Re: canon 3080 error e00025- 0003

    Quote Originally Posted by asser145 View Post
    I found the solution in this forum:

    E025-003 irc3380

    the solution was clean sensors PS3, PS4, PS5 and PS6

    tanks teckat

    good find/ I forgot about those posted pictures on issue
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
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    Re: canon 3080 error e00025- 0003

    Canon ir2880i e00025-003 is yellow filling toner moter not properly work.

  10. #10
    Senior Tech 250+ Posts
    canon 3080 error e00025- 0003

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    Re: canon 3080 error e00025- 0003

    Wow blast from the past! 3380 was a first gen machine and so the gear holder assembly would leak and the cover over the PCB would allow it to cover the sensors and send people into left field.

    Both parts were updated and basically this doesn't happen on the second gen models like the 3480. HOWEVER. we are advised to deep clean in that area once a year because the system is not perfect. Also every once in awhile vac out under the toners and the gear holder assembly's.

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