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  1. #1
    sgcopiertech
    Guest

    scan to file (smb) + linux problem

    machine: iR3300i
    workstations: windows xp & windows 7
    server: CentOS 5.4

    problem: #801 on smb(scan to file) to server
    hi guys, not a common problem but hoping somebody might give light

    customer is using iR3300i and are usually using it to scan files into
    the server ( CentOS 5.4 ) shared under SMB to the whole network.
    all was working fine until the HDD died (e602)
    service technician replaced the HDD

    the 3300i can send (scan to file) documents to all the workstations except to the server (#801)
    but all the workstations, can read/write files into server

    machine -
    login details used is correct (username & password), but prompts,
    check login details whenever I browse for the server drive.

    workstations -
    used the same username & password and can access the server drive...

    #801 [SMB] Sending to a shared folder
    Cause
    -The destination is full or out of available free space to write to.
    -The user account does not have proper privileges or enough
    disk space quota available for this user account to write to this
    destination.
    -The SMB client setting is not turned ON or not properly
    configured on the copier/machine.
    -The software FIREWALL on that destination computer might be
    turned ON or not properly configured to permit this traffic.
    -Check and verify that the destination has enough available
    free disk space.

    Remedy
    -Check and verify that the user account does have proper access
    and disk quota available for writing files to this location.
    -Check and verify that the SMB client protocol is turn ON and
    that the SMB client is properly configured on the copier/machine.
    -Check and verify that there are no software firewalls running on
    the destination computer and if so make sure that the firewall
    application is properly configured to permit this traffic .

    any suggestions what might be blocking the 3300i from accessing the server drive?

  2. #2
    sgcopiertech
    Guest

    Re: scan to file (smb) + linux problem

    bump

  3. #3
    Service Manager 10,000+ Posts
    scan to file (smb) + linux problem

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    Re: scan to file (smb) + linux problem

    Quote Originally Posted by sgcopiertech View Post
    bump


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