Jam in cassette 3 ir5000

[Sahdy]

I installed a new pickup roller, feeding roller and separation sponge with new ones, sill the feeding through it make jam in repetitive copies.
What is the real problem? Thanks.

[zoraldinho]

How many copies have machine?What is jam code?Do you have jam only with one cassette?Are you a tech?

tech11.jpg

[Sahdy]

It didn't give a jam code. Just jam at the cassatte # 3 only the paper didn't leave it and the copier show jam at touch screen. The machine copied about 2 m till now (the counter show that).

[zoraldinho]

So you are not a tech i beleve.Call a canon tech.

[Sahdy]

So you are not a tech i beleve.Call a canon tech.

is it for tech only this night, it night now here. I don't want to stay to the morning. Could heip? thanks

[zoraldinho]

OK.Go to service mode and read the jam code.

jam.jpg

[Sahdy]

ok.go to service mode and read the jam code.

jam.jpg

the jam code is 0105
So it is a dealy jam / vertical path 3 paper sensor (PS26)
What does it mean?? wht should I do? thanks again.

[zoraldinho]

You have delay jam from cassette 3..a4r format,sensor ps26.

jam.jpg
Check pick up unit cassette 3,check sensor 26.

[teckat]

01 1005 2334 2335 0 0105 3 108655 a4 r

check Cassette 3 --retry sensor PS21


01--1005--2334--2335--0--0105--3--108655--a4 r
number of jams--date--time--clear time--location--code--paper source--total copy--paper size

delay jam>0 is for copier>0105 delay jam>3 is cassette> for 4R Paper

is your tray 3 set for a4R Paper ?????????????



is this the paper size u have in this tray = a4R ??

[Sahdy]

You have delay jam from cassette 3..a4r format,sensor ps26.

jam.jpg
Check pick up unit cassette 3,check sensor 26.

I cleaned it but it now give jam code 010D
cassette 3 re-try sensor (PS21)