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  1. #1
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    finisher can't move up and down

    I have canon ir6570 with finisher kit, but every i turn it on it displaying error e000542-8004 and te
    text "finisher cannot move up or down"
    please help me

  2. #2
    Service Manager 10,000+ Posts
    finisher can't move up and down

    teckat's Avatar
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    Re: finisher can't move up and down

    Quote Originally Posted by blu3sky View Post
    I have canon ir6570 with finisher kit, but every i turn it on it displaying error e000542-8004 and te
    text "finisher cannot move up or down"
    please help me
    what FINISHER MODEL ????

    542-8004
    Manually check Tray 2 paper surface sensor PI115 for proper operation by pushing the guide upward from the bottom of the tray. If you do not hear the switch actuating and de-actuating, the actuator is out of normal position. This condition will cause the machine to display an Error Code E542-8004.
    To repair the problem, disassemble and remove the tray as per the service manual procedure and re-position the switch actuator to the proper position.



    does the control panel indicate Limited Functions in lower left corner ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: finisher can't move up and down

    Quote Originally Posted by teckat View Post
    what FINISHER MODEL ????
    where i can see the model finisher?
    Quote Originally Posted by teckat View Post

    542-8004
    Manually check Tray 2 paper surface sensor PI115 for proper operation by pushing the guide upward from the bottom of the tray. If you do not hear the switch actuating and de-actuating, the actuator is out of normal position. This condition will cause the machine to display an Error Code E542-8004.
    To repair the problem, disassemble and remove the tray as per the service manual procedure and re-position the switch actuator to the proper position.



    does the control panel indicate Limited Functions in lower left corner ??
    yes, it indicate Limited Functions

  4. #4
    Service Manager 10,000+ Posts
    finisher can't move up and down

    teckat's Avatar
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    Re: finisher can't move up and down

    Quote Originally Posted by blu3sky View Post
    where i can see the model finisher?

    yes, it indicate Limited Functions

    GO IN AND TURN IT OFF (Limited Functions)

    check under additional functions>common settings>page 6>limited functions mode.
    See if that is turned to on.
    If it is set on turn it to off and recycle the power.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: finisher can't move up and down

    Thank's teckat, before i don't know where is Tray 2 paper surface sensor PI115 place. But i search at google about it and i found the manual book. This is the address ftp://89.223.26.2/.../finisher-t1-pm.pdf

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