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  1. #1
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    Canon Laser Class 710 "replace cartridge" Error

    I am getting a "replace cartridge" error on a Canon Laser Class 710 machine. Different cartridges tried and still no luck. It lets you print 1 page then displays the message and the next print that comes out is blank. Anyone have any ideas on what causes this? Thanks!
    Last edited by avengence; 10-20-2011 at 04:54 AM.

  2. #2
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    Canon Laser Class 710 "replace cartridge" Error

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    Re: Canon Laser Class 710 "replace cartridge" Error

    Quote Originally Posted by avengence View Post
    I am getting a "replace cartridge" error on a Canon Laser Class 710 machine. Different cartridges tried and still no luck. Anyone have any ideas on what causes this? Thanks!
    are u using refilled units/re-manufactured ones ?????
    check that it has 3 tabs for bias along the side


    check the Drum Ground contact on the Rear Plate Assembly
    check the metal contacts on the toner cartridge position to the contacts on the EPU board

    EPU board could be toast
    best to call for trained tech to investigate this board/pain to replace>it's a massive disassemble
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: Canon Laser Class 710 "replace cartridge" Error

    Quote Originally Posted by teckat View Post
    are u using refilled units/re-manufactured ones ?????
    check that it has 3 tabs for bias along the side


    check the Drum Ground contact on the Rear Plate Assembly
    check the metal contacts on the toner cartridge position to the contacts on the EPU board

    EPU board could be toast
    best to call for trained tech to investigate this board/pain to replace>it's a massive disassemble
    They are brand new OEM cartridges.

    Is the EPU board the one that the laser unit connects to, or the board on the right side?

    What is the rear plate assembly?

  4. #4
    Service Manager 10,000+ Posts
    Canon Laser Class 710 "replace cartridge" Error

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    Re: Canon Laser Class 710 "replace cartridge" Error

    Quote Originally Posted by avengence View Post
    they are brand new oem cartridges.

    Is the epu board the one that the laser unit connects to, or the board on the right side?

    What is the rear plate assembly?
    EPU BOARD.jpghg5-3068-030 epu board ass'y

    EPU2.JPG
    Attached Images Attached Images
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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