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  1. #1
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    Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 series

    Hi Experts,

    Any one of you have solution to above error code?
    I have encountered numerous cases. Replacing the new modify hopper (both type) unit does not help.

    I notice the new modified hopper unit work well on full text or low image coverage print. I found the error code resurface once you do continuous copy of A3 size, PG test 5 on black with the density coverage of 255 or document with 80 percentage of image coverage.

    This issue is making me crazy.



  2. #2
    Field Supervisor 2,500+ Posts


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    Re: Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 series

    Browse for this issue on this forum.There is many posts there like this one....imageRUNNER ADVANCE C2030/C2020-Prevent E020-0360/ E020-0391/ E020-03b1

    A little knowledge is a dangerous thing

    Click here to be sure



  3. #3
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    Re: Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 series

    Quote Originally Posted by zoraldinho View Post
    Browse for this issue on this forum.There is many posts there like this one....imageRUNNER ADVANCE C2030/C2020-Prevent E020-0360/ E020-0391/ E020-03b1
    Hi Bro,

    Thank you very much for the information.
    I encounter error code if I print multiple copies of high image coverage document.
    Any idea how to overcome this.



  4. #4
    Senior Tech 100+ Posts MrB's Avatar
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    Re: Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 series

    I would also recommend on updating the firmware on the device
    I was told that the new hopper really work fully on version V20 and above
    (Not sure if this is true)


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